Program Manager, Gemini API Early Access Program, DeepMind

DeepMind Technologies Limited

New York (NY)

Hybrid

USD 252,000 - 274,000

Full time

4 hours ago
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Benefits offered by this job

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Job summary

DeepMind Technologies Limited is seeking a Program Manager for the Gemini API Early Access Program. You will lead end-to-end program execution, identify ideal customers, facilitate onboarding, and synthesize feedback to inform product roadmaps.

You will collaborate with research teams, product, and engineering across DeepMind, manage customer engagements, track success metrics, and help build scalable processes to maximize impact.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience working with technical customers.
  • Experience managing technical programs, early access programs, or developer enablement initiatives.
  • Experience in a customer-facing role, managing client relationships or external stakeholders.

Responsibilities

  • Lead and scale the Gemini API Early Access Program, driving customer identification, selection, and onboarding.
  • Partner closely with research teams, product management, and engineering across DeepMind to ensure aligned customer engagement strategies.
  • Establish scalable processes and feedback channels to capture customer insights, pain points, and feature requests for product and research teams.
  • Track program health and customer success metrics to continuously improve the early access experience and maximize impact.
  • Work personally with customers and build a community around our early access program.

Skills

Program Management
Customer-facing Roles
Stakeholder Management
Technical Customer Experience

Education

Bachelor's degree or equivalent practical experience

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications
  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience working with technical customers.
  • Experience managing technical programs, early access programs, or developer enablement initiatives.
  • Experience in a customer-facing role, managing client relationships or external stakeholders.
Preferred qualifications
  • Strong understanding of AI development workflows, APIs, and Large Language Models (LLMs).
  • Ability to collaborate directly with external customers or partners in a technical capacity.
  • Ability to work independently with minimal oversight across global time zones.
  • Excellent technical writing and communication skills, along with the ability to produce documentation, tutorials, or engineering case studies.
About The Job

Our team works at the intersection of Research, Product, and Customer Engagement. You will manage and run the Gemini API Early Access Program, working closely with research teams, the Gemini API product team, and cross-functional partners across DeepMind to drive early adoption, ensure successful customer engagements, and build scalable feedback loops.

As a Program Manager for the Gemini API Early Access Program, you will lead end-to-end program execution to connect early customers with Gemini capabilities. You will identify ideal customer candidates, facilitate high-touch onboarding, monitor ongoing engagement, and systematically synthesize developer and customer feedback to inform product roadmaps and research directions.

Artificial intelligence will be one of humanity’s most transformative inventions. At DeepMind, we are a pioneering AI lab with exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our technologies for widespread public benefit and scientific discovery, ensuring safety and ethics are always our highest priority.

We are pushing the boundaries across multiple domains. Our global teams offer learning opportunities and varied career pathways for those driven to achieve exceptional results through collective effort.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $252000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities
  • Lead and scale the Gemini API Early Access Program, driving customer identification, selection, and onboarding.
  • Partner closely with research teams, product management, and engineering across DeepMind to ensure aligned customer engagement strategies.
  • Establish scalable processes and feedback channels to capture customer insights, pain points, and feature requests for product and research teams.
  • Track program health and customer success metrics to continuously improve the early access experience and maximize impact.
  • Work personally with customers and build a community around our early access program.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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