Program Manager, Gemini API Early Access Program, DeepMind

Google LLC; Mountain View, New York (CA, NY); In loco; USD 252.000 - 274.000; Tempo pieno

Descrizione del lavoro

Google LLC, via DeepMind, seeks a Program Manager for the Gemini API Early Access Program to drive end-to-end execution, identify ideal customers, onboard high-touch participants, and monitor ongoing engagement across Mountain View and New York. You will synthesize feedback to inform product roadmaps and research directions, contributing to scalable customer success.

Strong collaboration with research, product, and engineering teams is essential, as is prior experience managing developer

Competenze

• Bachelor's degree or equivalent practical experience.
• 8 years of experience working with technical customers.
• Experience managing technical programs, early access programs, or developer enablement initiatives.
• Experience in a customer-facing role, managing client relationships or external stakeholders.

Mansioni

• Lead and run the Gemini API Early Access Program, driving customer identification, selection, and onboarding.
• Partner with research teams, product management, and engineering to align customer engagement strategies.
• Establish scalable processes to capture customer insights, pain points, and feature requests for product and research teams.
• Track program health and customer success metrics to improve the early access experience.

Conoscenze

Technical customer experience

Program management

Customer engagement

Cross-functional collaboration

Formazione

Bachelor's degree or equivalent practical experience

Descrizione del lavoro

Program Manager, Gemini API Early Access Program, DeepMind

Share Program Manager, Gemini API Early Access Program, DeepMind

X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA

• Bachelor's degree or equivalent practical experience.
• 8 years of experience working with technical customers.
• Experience managing technical programs, early access programs, or developer enablement initiatives.
• Experience in a customer-facing role, managing client relationships or external stakeholders.

Preferred qualifications:

• Strong understanding of AI development workflows, APIs, and Large Language Models (LLMs).
• Ability to collaborate directly with external customers or partners in a technical capacity.
• Ability to work independently with minimal oversight across global time zones.
• Excellent technical writing and communication skills, along with the ability to produce documentation, tutorials, or engineering case studies.

About the job

Our team works at the intersection of Research, Product, and Customer Engagement. You will manage and run the Gemini API Early Access Program, working closely with research teams, the Gemini API product team, and cross-functional partners across DeepMind to drive early adoption, ensure successful customer engagements, and build scalable feedback loops.

As a Program Manager for the Gemini API Early Access Program, you will lead end-to-end program execution to connect early customers with Gemini capabilities. You will identify ideal customer candidates, facilitate high-touch onboarding, monitor ongoing engagement, and systematically synthesize developer and customer feedback to inform product roadmaps and research directions.

Artificial intelligence will be one of humanity’s most transformative inventions. At DeepMind, we are a pioneering AI lab with exceptional interdisciplinary teams focused on advancing AI development to solve complex global challenges and accelerate high-quality product innovation for billions of users. We use our technologies for widespread public benefit and scientific discovery, ensuring safety and ethics are always our highest priority.

We are pushing the boundaries across multiple domains. Our global teams offer learning opportunities and varied career pathways for those driven to achieve exceptional results through collective effort. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $252000 - $274000 (USD) + 20% bonus target + equity + benefits

• Lead and scale the Gemini API Early Access Program, driving customer identification, selection, and onboarding.
• Partner closely with research teams, product management, and engineering across DeepMind to ensure aligned customer engagement strategies.
• Establish scalable processes and feedback channels to capture customer insights, pain points, and feature requests for product and research teams.
• Track program health and customer success metrics to continuously improve the early access experience and maximize impact.
• Work personally with customers and build a community around our early access program.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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