Program Manager (Full-Time | Nonprofit Operations)

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Professional development opportunities

Leadership growth opportunities

Job summary

HUMAN SERVICE CHAMBER OF FRANKLIN COUNTY in Columbus, Ohio, seeks an experienced Program Manager to oversee organizational programs and support leadership. The role involves managing workflows, ensuring grant compliance, and tracking performance metrics.

The ideal candidate has 3-5 years of nonprofit program management experience, strong organizational skills, and effective leadership abilities. Additional responsibilities include engaging with community partners and coordinating staff efforts. This is a full-time position offering competitive salary and potential benefits.

Qualifications

• 3–5 years of experience in nonprofit program management or grant coordination.
• Experience managing multiple programs and reporting requirements.
• Strong attention to detail and professionalism.

Responsibilities

• Oversee organizational programs and ensure compliance with grant requirements.
• Monitor program metrics and identify improvement opportunities.
• Coordinate staff and volunteers for program implementation.

Skills

Organizational skills

Project management

Communication skills

Leadership skills

Education

Bachelor’s degree in nonprofit management or related field

Tools

Microsoft Office Suite

Google Workspace

Job description

ABOUT MY PROJECT USA

MY Project USA is a nonprofit organization serving youth, families, and communities across Central Ohio through mentorship, education, violence prevention, food access, workforce development, and community support programs.

MY Project USA seeks professionals from diverse backgrounds, with a particular interest in those whose experiences match those of the people we serve in Columbus, Ohio, and surrounding communities.

MYPUSA is an Equal Opportunity Employer, drug‑free workplace, and complies with ADA regulations as applicable.

ABOUT THE JOB

We are seeking an experienced, mission‑driven Program Manager to support leadership, oversee organizational programs, improve operational systems, ensure grant compliance, and help drive measurable impact across our initiatives.

The Program Manager will provide leadership and operational support to advance MY Project USA’s mission and organizational goals. This role works closely with the Executive Director to manage programs, monitor performance, support grant compliance, coordinate staff and volunteers, improve reporting systems, and strengthen partnerships across the community.

This is an ideal role for a strong nonprofit professional who excels in program management, compliance, data reporting, team coordination, and community engagement. This position may open for promotion into executive leadership.

RESPONSIBILITIES

Program Management & Oversight

• Support the Executive Director in overseeing multiple programs and initiatives
• Monitor implementation timelines, deliverables, and program outcomes
• Track performance metrics and identify opportunities for improvement
• Ensure programs align with organizational goals and funding requirements
• Help solve operational challenges and improve internal systems
  Support strategic planning and program development initiatives

Grant Compliance & Financial Coordination

• Monitor grant and contract compliance requirements
• Ensure grant‑funded activities align with reporting and funding expectations
• Track budgets, allowable expenses, deadlines, and deliverables
• Coordinate grant reports, attendance records, narratives, and supporting documentation
• Maintain organized records for audits, reviews, and compliance monitoring
• Work with leadership and finance teams on grant oversight and accountability

Team Leadership & Coordination

• Support, motivate, and coordinate staff, youth leaders, interns, and volunteers
• Conduct regular check‑ins with teams regarding progress and operational needs
• Assist with onboarding, scheduling, and training support
• Promote accountability, collaboration, and a mission‑driven culture
• Help strengthen staff communication and program implementation systems

Data Collection & Reporting

• Develop and maintain systems for program tracking and impact measurement
• Collect, organize, and analyze program data and key performance indicators
• Prepare internal reports and assist with external reporting requirements
• Ensure accuracy, confidentiality, and timely submission of data
• Support leadership in evaluating program outcomes and identifying improvements

Community Engagement & Partnerships

• Represent MY Project USA professionally at meetings, trainings, and events
• Strengthen relationships with schools, funders, community partners, and stakeholders
• Support outreach, collaboration, and partnership‑building initiatives
• Assist in advancing community‑based impact across Central Ohio

QUALIFICATIONS

Required

• Bachelor’s degree preferred in nonprofit management, public administration, business, social services, education, or related field (equivalent experience may be considered)
• 3–5 years of experience in nonprofit program management, operations, grant coordination, or leadership support
• Strong organizational and project management skills
• Experience managing multiple programs, deadlines, and reporting requirements
• Understanding of grant compliance, program accountability, and reporting systems
• Strong communication and leadership skills
• Ability to work independently and collaboratively in fast‑paced nonprofit environments
• High attention to detail, confidentiality, and professionalism
• Proficiency in:
  Microsoft Office Suite
  Google Workspace
  Spreadsheets and reporting systems
  Data tracking and organizational tools

Preferred

• Experience working with youth development, workforce development, violence prevention, education, or community‑based nonprofit programs
• Experience with grant‑funded organizations
• Familiarity with performance measurement, impact reporting, and evaluation tools
• Experience coordinating staff, interns, or volunteers
• Bilingual or multicultural communication skills

COMPENSATION & BENEFITS

Competitive salary based on experience and qualifications

Potential benefits may include:

Paid Time Off (PTO)
Professional development opportunities
Leadership growth opportunities
Community impact‑driven work
Collaborative nonprofit team environment

SCHEDULE

Full‑time position

Tuesday through Saturday

Schedule may vary based on operational needs, events, rentals, pickups, or community activities

Evening or weekend hours may occasionally be required

Schedules and assignments may be adjusted with prior notice

WHAT WE OFFER

• A mission‑driven workplace focused on youth and community impact.
• A dynamic environment with diverse operational responsibilities.
• Opportunity to contribute to warehouse, thrift, rental, and community programs.
• Collaborative work with staff, volunteers, and youth leaders.