Program Manager (Executive Secretariate)

Customs and Border Protection; Washington (District of Columbia); On-site; USD 144,000 - 187,000; Full time

Job summary

Customs and Border Protection, Department of Homeland Security, in Washington, DC, seeks a Program Manager to support the Executive Secretariat, handling strategic, programmatic and administrative tasks for the EAC and Deputy EAC. You will manage multiple projects, coordinate tasks, and prepare materials for meetings and briefings.

The role requires balancing long-term priorities with urgent details, effective communication from leadership messages, independence, and discretion with confidential

Responsibilities

• The Program Manager supports CBP Enterprise Services' Executive Secretariat in providing strategic, programmatic, and administrative support to the Executive Assistant Commissioner and Deputy EAC.
• Manages a fast-paced, multi-project workload; tracks and coordinates executive tasks; prepares meeting, presentation, and project materials.
• Works with internal and external stakeholders to meet leadership requirements and maintains confidentiality with sound discretion.

Job description

• Hiring Agency: Customs and Border Protection
• Department: Department of Homeland Security
• Location: Washington, District of Columbia

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services (ES) Immediate Office of the Executive Assistant Commissioner (EAC), located in Washington, DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

The Program Manager supports CBP Enterprise Services' Executive Secretariat in providing high-level strategic, programmatic, and administrative support to the Executive Assistant Commissioner and Deputy EAC. The role manages a fast-paced, multi-project workload; tracks and coordinates executive tasks; prepares meeting, presentation, and project materials; and works with internal and external stakeholders to meet leadership requirements.

The incumbent must balance long-term priorities with urgent details, communicate leadership messages effectively, work independently, and handle confidential matters with sound discretion.

This position starts at a salary of $143,913.00 (GS-14, Step 1) to $187,093.00 (GS-14, Step 10) Major duties include: Assessing, developing, implementing, and evaluating the effectiveness of the flow of information, strategies, materials, and programs that support and promote organizational change and agency goals. Attending meetings, conferences, and briefings with the EAC and serves as scribe in meetings.

Works closely with the Chief of Staff, the EAC's Special Assistant the EAC's senior advisors, from other offices to coordinate events and information. Providing advice on complex program issues on audit processes from knowledge and experience in conducting, monitoring, or overseeing audits, according to generally accepted government auditing standards. Analyzing organizational specific policy issues to identify and to anticipate needs and potential reaction from employees.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.