Program Manager - Emergency Operations

Iberdrola SA; Augusta, Northern (ME, KY); Hybrid; USD 116,000 - 145,000; Full time

Benefits offered by this job

Competitive benefits

Bonus opportunities

401(k) match

Health, dental, vision insurance

Tuition reimbursement

Professional development

Job summary

AVANGRID seeks a Program Manager - Emergency Operations in Augusta, ME to build and run its emergency management program across electric and natural gas assets. You will lead planning, pre- and post-event activities, and coordinate ICS-based response.

You will drive strategy, training, and collaboration with regulators, utilities, and government entities, ensuring readiness for all hazards and continuous improvement.

Qualifications

• Bachelor’s degree with 7 years relevant experience required.
• Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.
• Experience with project management and budgets.
• Strong ability to work collaboratively and contribute as a member of a team to develop emergency preparedness and planning within AVANGRID.
• Must be highly organized, self-directed, and capable of managing multiple responsibilities and deliverables to successful completion.
• Knowledge of ICS and regulatory actions, and ability to influence stakeholders.

Responsibilities

• Develops, implements, and supports AVANGRID’s emergency management program.
• Drive strategy, continuous improvement, and execution of operational readiness activities.
• Develops emergency management policies and procedures for preparedness.
• Ensures internal alignment and training for emergency response.
• May represent AVANGRID on governmental and regulatory matters.
• Collaborates with external entities to build relationships and share best practices.

Skills

Emergency Management

Project Management

Budgeting

Stakeholder Engagement

Strategy Development

ICS Knowledge

Communication Skills

Education

Bachelor's degree

Tools

Excel

PowerPoint

Job description

**Program Manager - Emergency Operations** Location: Augusta, MEReports to: Sr Mgr - Emergency OperationsWork Type: OfficeThe salary range for this position is based on experience level ranging from **$116,000 to $145,000 plus up to 16% bonus****What We Offer:** Competitive benefits and growth opportunities Generous performance‐based bonuses 12% 401(k) match Comprehensive health, dental, and vision insuranceTuition reimbursement Professional development and clear career advancement pathways*For more information please visit:**Benefits - Avangrid***Summary:**Works collaboratively and independently to develop, implement, and support AVANGRID’s emergency management preparedness, planning, and response functions across electric, natural gas, and hydro operations. This role is responsible for ensuring effective and efficient response to all-hazard events, with a primary focus on major electric and natural gas system outages, including planning and preparation before events and execution during emergencies**Key Responsibilities*** This program manager position will play a critical role in the creation, development and implementation of the AVANGRID emergency management preparedness and planning program. Responsibilities include pre and post emergency response activities. The established ICS structure will continue to manage and conduct operations during the actual emergency event.* Responsible for driving strategy, continuous improvement, and execution of operational readiness activities.* Develops effective emergency management policies and procedures to ensure preparedness for future events.* Ensures internal alignment and training for emergency response.* May serve as the AVANGRID emergency management representative for various governmental and/or regulatory entities.* Will work with external entities, companies, and organizations for relationship building, cooperative projects and to ensure best practices.* Works with the Senior Manager and Director of Emergency Operations to provide strategic direction regarding emergency management and setting short-term and long-term program objectives.* Will work creativity and innovatively to ensure that there is ongoing and continuous improvement throughout AVANGRID in the area of emergency management preparedness and planning.**Required Qualifications*** Bachelor’s degree with 7 years relevant experience required.* Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.* Experience with project management and budgets.* Strong ability to work collaboratively and contribute as a member of a team to develop emergency preparedness and planning within AVANGRID.* Must be highly organized, self-directed, and capable of managing multiple responsibilities and deliverables to successful completion.* Ability to solve complex problems and influence change across diverse set of stakeholders* Strong organizational, communication (verbal and written), interpersonal and influencing skills.* Proven ability to work innovatively and creatively.* Ability and desire to work across organizational lines throughout AVANGRID and with senior management.* Ability to collaborate with external entities to achieve mutual gains and foster cooperative relationships. These include emergency management and public officials, other utilities, and regulatory agencies.* Experience in (or ability to) reviewing, analyzing, and influencing state statutory and regulatory actions.* Advanced problem solving, analytical, and decision-making skills.* Able to analyze complex information, distill salient items and create appropriate action plans.* Knowledge of regulatory requirements regarding emergency management planning, readiness, and execution.* Knowledge of the Incident Command System (ICS) and its application in emergency response by utilities.* Ability to identify business risks and to develop and execute mitigating strategies.* Provides strategic input to management team and business areas based on sound analytical decision making.* Strong plan writing skill, excel and PowerPoint skills.* Capability to learn company-based tools needed to support emergency operations.* Budget and/or cost management experience.