Program Manager - Emergency Operations

Iberdrola Group; Augusta, Northern (ME, KY); Hybrid; USD 116,000 - 145,000; Full time

Benefits offered by this job

Competitive benefits

Performance-based bonuses

401(k) match

Health, dental, vision insurance

Tuition reimbursement

Professional development

Job summary

AVANGRID is seeking a Program Manager - Emergency Operations in Augusta, ME to lead the development and execution of emergency management preparedness and planning across electric, natural gas, and hydro operations. The role focuses on pre-event planning, incident response, and post-event evaluation to ensure rapid and effective outages management.

The candidate will drive strategy, training, and continuous improvement, coordinating with senior management and external regulators to implement

Qualifications

• Bachelor’s degree with 7 years relevant experience required.
• Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.
• Experience with project management and budgets.
• Strong ability to work collaboratively and contribute as a team member to develop emergency preparedness and planning.

Responsibilities

• Drive strategy, continuous improvement, and execution of operational readiness activities.
• Develop emergency management policies and procedures for preparedness.
• Ensure internal alignment and training for emergency response.
• Represent AVANGRID in emergency management with governmental/regulatory entities as needed.
• Collaborate with external entities to build relationships and best practices.
• Provide strategic direction on emergency management to senior leadership and set program objectives.

Skills

Emergency management

Emergency planning

Response and operations

Project management

Budgeting

Cross-functional collaboration

Communication

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

**Program Manager - Emergency Operations** Location: Augusta, MEReports to: Sr Mgr - Emergency OperationsWork Type: OfficeThe salary range for this position is based on experience level ranging from **$116,000 to $145,000 plus up to 16% bonus****What We Offer:** Competitive benefits and growth opportunities Generous performance‐based bonuses 12% 401(k) match Comprehensive health, dental, and vision insuranceTuition reimbursement Professional development and clear career advancement pathways*For more information please visit:**Benefits - Avangrid***Summary:**Works collaboratively and independently to develop, implement, and support AVANGRID’s emergency management preparedness, planning, and response functions across electric, natural gas, and hydro operations. This role is responsible for ensuring effective and efficient response to all-hazard events, with a primary focus on major electric and natural gas system outages, including planning and preparation before events and execution during emergencies**Key Responsibilities*** This program manager position will play a critical role in the creation, development and implementation of the AVANGRID emergency management preparedness and planning program. Responsibilities include pre and post emergency response activities. The established ICS structure will continue to manage and conduct operations during the actual emergency event.* Responsible for driving strategy, continuous improvement, and execution of operational readiness activities.* Develops effective emergency management policies and procedures to ensure preparedness for future events.* Ensures internal alignment and training for emergency response.* May serve as the AVANGRID emergency management representative for various governmental and/or regulatory entities.* Will work with external entities, companies, and organizations for relationship building, cooperative projects and to ensure best practices.* Works with the Senior Manager and Director of Emergency Operations to provide strategic direction regarding emergency management and setting short-term and long-term program objectives.* Will work creativity and innovatively to ensure that there is ongoing and continuous improvement throughout AVANGRID in the area of emergency management preparedness and planning.**Required Qualifications*** Bachelor’s degree with 7 years relevant experience required.* Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.* Experience with project management and budgets.* Strong ability to work collaboratively and contribute as a member of a team to develop emergency preparedness and planning within AVANGRID.* Must be highly organized, self-directed, and capable of managing multiple responsibilities and deliverables to successful completion.* Ability to solve complex problems and influence change across diverse set of stakeholders* Strong organizational, communication (verbal and written), interpersonal and influencing skills.* Proven ability to work innovatively and creatively.* Ability and desire to work across organizational lines throughout AVANGRID and with senior management.* Ability to collaborate with external entities to achieve mutual gains and foster cooperative relationships. These include emergency management and public officials, other utilities, and regulatory agencies.* Experience in (or ability to) reviewing, analyzing, and influencing state statutory and regulatory actions.* Advanced problem solving, analytical, and decision-making skills.* Able to analyze complex information, distill salient items and create appropriate action plans.* Knowledge of regulatory requirements regarding emergency management planning, readiness, and execution.* Knowledge of the Incident Command System (ICS) and its application in emergency response by utilities.* Ability to identify business risks and to develop and execute mitigating strategies.* Provides strategic input to management team and business areas based on sound analytical decision making.* Strong plan writing skill, excel and PowerPoint skills.* Capability to learn company-based tools needed to support emergency operations.* Budget and/or cost management experience.