Program Manager - Emergency Operations

Avangrid; Augusta (ME); On-site; USD 116,000 - 145,000; Full time

Benefits offered by this job

Benefits package

Performance bonuses

401(k) match

Health insurance

Tuition reimbursement

Career development

Job summary

Avangrid in Augusta, ME seeks a program manager for Emergency Operations to develop and support the company’s emergency management preparedness and response for electric and natural gas systems.

The role leads ICS-based strategies, coordinates with regulators and external partners, manages budgets, and works with senior leadership to set short- and long-term program objectives, driving continuous improvement.

Qualifications

• Bachelor’s degree and 7+ years in EM, Planning, or Utility operations.
• Proven experience in emergency response and incident management.
• Strong cross-functional collaboration and stakeholder management.
• Ability to manage budgets and programs end-to-end.

Responsibilities

• Lead the emergency management program across electric and gas operations.
• Develop policies, procedures and training for preparedness.
• Drive continuous improvement and operational readiness.
• Collaborate with regulators, external entities and internal teams.
• Provide strategic direction with senior management.

Skills

Emergency Management

Program Management

Budget Management

Stakeholder Collaboration

Strategic Planning

ICS Knowledge

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Project Management Software

Job description

Location: Augusta, ME

Reports to: Sr Mgr - Emergency Operations

Work Type: Office

The salary range for this position is based on experience level ranging from $116,000 to $145,000 plus up to 16% bonus

What We Offer

• Competitive benefits and growth opportunities
• Generous performance‑based bonuses
• 12% 401(k) match
• Comprehensive health, dental, and vision insurance
• Tuition reimbursement
• Professional development and clear career advancement pathways

For more information please visit: Benefits - Avangrid

Summary

Works collaboratively and independently to develop, implement, and support AVANGRID’s emergency management preparedness, planning, and response functions across electric, natural gas, and hydro operations. This role is responsible for ensuring effective and efficient response to all‑hazard events, with a primary focus on major electric and natural gas system outages, including planning and preparation before events and execution during emergencies

Key Responsibilities

• This program manager position will play a critical role in the creation, development and implementation of the AVANGRID emergency management preparedness and planning program. Responsibilities include pre and post emergency response activities. The established ICS structure will continue to manage and conduct operations during the actual emergency event.
• Responsible for driving strategy, continuous improvement, and execution of operational readiness activities.
• Develops effective emergency management policies and procedures to ensure preparedness for future events.
• Ensures internal alignment and training for emergency response.
• May serve as the AVANGRID emergency management representative for various governmental and/or regulatory entities.
• Will work with external entities, companies, and organizations for relationship building, cooperative projects and to ensure best practices.
• Works with the Senior Manager and Director of Emergency Operations to provide strategic direction regarding emergency management and setting short-term and long-term program objectives.
• Will work creativity and innovatively to ensure that there is ongoing and continuous improvement throughout AVANGRID in the area of emergency management preparedness and planning.

Required Qualifications

• Bachelor’s degree with 7 years relevant experience required.
• Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.
• Experience with project management and budgets.
• Strong ability to work collaboratively and contribute as a member of a team to develop emergency preparedness and planning within AVANGRID.
• Must be highly organized, self-directed, and capable of managing multiple responsibilities and deliverables to successful completion.
• Ability to solve complex problems and influence change across diverse set of stakeholders
• Strong organizational, communication (verbal and written), interpersonal and influencing skills.
• Proven ability to work innovatively and creatively.
• Ability and desire to work across organizational lines throughout AVANGRID and with senior management.
• Ability to collaborate with external entities to achieve mutual gains and foster cooperative relationships. These include emergency management and public officials, other utilities, and regulatory agencies.
• Experience in (or ability to) reviewing, analyzing, and influencing state statutory and regulatory actions.
• Advanced problem solving, analytical, and decision‑making skills.
• Able to analyze complex information, distill salient items and create appropriate action plans.
• Knowledge of regulatory requirements regarding emergency management planning, readiness, and execution.
• Knowledge of the Incident Command System (ICS) and its application in emergency response by utilities.
• Ability to identify business risks and to develop and execute mitigating strategies.
• Provides strategic input to management team and business areas based on sound analytical decision making.
• Strong plan writing skill, excel and PowerPoint skills.
• Capability to learn company‑based tools needed to support emergency operations.
• Budget and/or cost management experience.

Company

CENTRAL MAINE POWER CO

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.

Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

Job Posting End Date

October-17-2026