Program Manager, Digital Operations- Pharma (Onsite- Lawrenceville, NJ)

Stage 4 Solutions; Lawrenceville (NJ); On-site; USD 85,000 - 89,000; Full time

Benefits offered by this job

Health benefits

401K

Job summary

Stage 4 Solutions is seeking a Program Manager, Digital Operations for a global pharma client, onsite at Lawrenceville, NJ. The role is a 40-hour-per-week, 12-month contract (extensions possible) and 100% onsite, with Stage 4 Solutions as the employer.

Health benefits and a 401K are offered. You will drive the launch plan, facilitate cross-functional governance (Medical, Marketing, Market Access, Regulatory), and maintain the Lx Playbook to ensure the team stays on track from initiation through

Qualifications

• 5+ years in pharma/biotech commercial operations or launch mgmt.
• Led at least one product launch in a matrix organization.
• Strong PM skills with cross-functional milestone tracking.
• Familiar with MLR/PRC promo review & launch governance.
• Excellent meeting facilitation and stakeholder communication.
• PMP or formal PM training preferred.
• Bachelor’s in Life Sciences/Business/Marketing; advanced degree a plus.

Responsibilities

• Launch Governance & Team Enablement: form Lx teams; maintain access to Lx Playbook.
• Launch Plan & Lx Playbook Management: manage plan, milestones, owners; monitor dashboard.
• Prioritization Grid & Promotional Materials Coordination: track materials; support MLR reviews.
• Key Meeting & Milestone Facilitation: coordinate kickoff, Go-Live readiness, post-launch reviews.
• Communication & Stakeholder Management: update Core and Matrix Teams; liaison with enterprise Lx Team.

Skills

Pharma Launch Experience

Cross-functional Collaboration

Project Management

Stakeholder Communication

Governance & Planning

Education

Bachelor's degree in Life Sciences/Business/Marketing

Tools

Smartsheet

MS Project

Job description

Program Manager, Digital Operations- Pharma (Onsite Lawrenceville, NJ)

We are seeking a Program Manager, Digital Operations for our global pharmaceutical client. The Program Manager, Digital Operations is a dedicated, contract-based role embedded within a single brand's Core and Full Matrix launch teams. Working in close partnership with the Brand Lead, the Launch Manager is responsible for the day-to-day operational management of the launch: driving the launch plan, facilitating cross-functional governance, maintaining the Lx Playbook, and ensuring the team stays on track against the enterprise-wide Launch Excellence (Lx) roadmap from Launch Initiation through Launch Planning & Execution and into Post-Launch. This role does not set brand strategy; it operationalizes it, ensuring the full matrix team (Medical, Marketing, Market Access, Regulatory, and other functions) executes against a well-governed, transparent, and continuously updated launch plan.

This is a 40-hour per-week, 12-month contract (extensions possible), 100% onsite at the client s office in Lawrenceville, NJ

This is a W2 role as a Stage 4 Solutions employee. Health benefits and a 401K are offered.

Responsibilities

Launch Governance & Team Enablement

• Support the Brand Lead in forming the Launch Core and Full Matrix Teams, ensuring appropriate 3M (Medical, Marketing, Market Access) representation.


• Ensure all launch team members have access to, and are onboarded onto, the Lx Playbook and related Lx Resources.


• Schedule and support facilitation of all launch project meetings and workshops, ensuring content is prepared in advance by the Full Matrix Team.


• Establish and maintain core meeting cadences (Core Team, Full Matrix Team, and governance reviews) in line with the Lx Operational Guidance.


• Provide reports and dashboards that support decision-making and cross-functional communication for the Brand Lead and Senior Leadership.


• Support tangential launch-related projects in case someone is asked to manage something additional to the direct launch project (i.e. launch meeting, unblinding process, etc.) as requested by the brand/ launch lead

Launch Plan & Lx Playbook Management

• Own active, day-to-day management of the launch plan within the Lx Playbook, ensuring cross-functional deliverables, milestones, dates, and owners are accurate and continuously updated.


• Track launch-critical, regulatory, and reimbursement milestone dates and validate them regularly with the Brand Lead and functional leads.


• Monitor the Lx Playbook dashboard on a weekly basis, flagging at-risk items, interdependencies, and gaps proactively.


• Lead launch scenario and mitigation planning in collaboration with the Core Team.


• Provide ongoing navigation and utilization support to active team members

Prioritization Grid & Promotional Materials Coordination

• Collaborate with all MLR (Marketing, Legal, Regulatory) stakeholders to build and maintain the Prioritization Grid as the single source of truth for cross-functional promotional materials.


• Track status and progress of all launch materials, analyze the grid for gaps, and support the Promotional Materials Manager in day-to-day MLR review management, as needed.


• Partner with Marketing Ops Manager to support prioritization and force-ranking of materials ahead of Reconciliation reviews to enable on-time In Market / Go-Live execution.

Key Meeting & Milestone Facilitation

• Schedule and co-facilitate (with the Brand Lead) the Full Matrix Team Kick-off Meeting, Walk the Walls Review, and Go-Live Readiness Review.


• Drive team preparation and follow-up for each milestone review, including agenda-setting, pre-read materials, and action-item tracking.


• Lead post-launch Reconciliation and In Market / Go-Live tactic tracking, capturing actual go-live timing and reporting to the Full Matrix Team.


• Lead logistics for Post-Launch Command Center meetings, facilitating agenda development and pre-work status reporting across functions.


• Administer the post-launch Launch Review & Survey process, including survey distribution, results consolidation, and reporting to the Full Matrix Team.

Communication & Stakeholder Management

• Execute the launch communication plan, ensuring timely, accurate updates to Core and Matrix Teams at each stage of the launch (kickoff, tactics updates, milestone reviews, regulatory approval, go-live status).


• Act as a key liaison between the Brand Lead, Full Matrix Team, and the enterprise Lx Team for support, training, and best-practice guidance.

Requirements

• 5+ years of experience in pharmaceutical/biotech commercial operations, brand marketing, project management, or launch management.


• Demonstrated experience supporting or managing at least one product launch in a matrixed pharma/biotech environment.


• Strong project management skills, including experience with cross-functional milestone tracking tools/platforms (e.g., launch playbooks, Smartsheet, MS Project, or equivalent).


• Working knowledge of the pharmaceutical promotional review process (MLR/PRC) and standard launch governance practices.


• Excellent meeting facilitation, stakeholder management, and written/verbal communication skills.


• Prior experience with comparable enterprise Launch Excellence / launch playbook capability is preferred.


• Familiarity with regulatory and reimbursement milestone tracking (e.g., FDA approval processes, HTA submissions).


• PMP certification or formal project management training is preferred.


• Bachelor's degree in a relevant field (Life Sciences, Business, Marketing, or related); advanced degree a plus.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information, or other applicable legally protected characteristics.

Compensation: $62/hr. - $64.28/hr.