Program Manager (Crisis Ops)

AI Trainer Jobs; United States; Remote; USD 55,000 - 83,000; Part time

Job summary

AI Trainer Jobs is seeking a Program Manager (Crisis Ops) to remotely evaluate AI outputs across program management workflows. You'll grade workflow accuracy, policy adherence, and stakeholder fit, flag risks, and document next steps to guide model training.

You’ll work as a contractor with flexible hours, focusing on crisis operations, policy alignment, and cross-functional collaboration to improve enterprise AI tooling.

Qualifications

• Experience applying program management concepts to real teams.
• Ability to follow multi-page rubrics consistently.
• Clear written reasoning naming the policy/workflow applied.
• Strong attention to detail and ability to flag prompts.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against program management workflows and firm policy.
• Grade tone, escalation logic, and stakeholder fit on a rubric.
• Flag operational risk, missed escalations, and policy gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed playbook calls against firm guidance.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Program management

AI model training (basics)

Business continuity planning

Crisis management

Cross-functional collaboration

Data analysis

Documentation

Emergency operations

Job description

Program Manager (Crisis Ops) is a remote review track for evaluating AI outputs across program management workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Category: Enterprise Workflow & Tool Use · Pay: $40–$60 / hr · Location: Remote — US-eligible · Contractor

Program Manager (Crisis Ops) is a remote review track for evaluating AI outputs across program management workflows.

Role details

About the role

Program Manager (Crisis Ops) is a remote review track for evaluating AI outputs across program management workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
Program management AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current program management workflows, playbooks, and firm policy for Program Manager (Crisis Ops) assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.

What you should bring

• Direct working experience in program management on real teams for Program Manager (Crisis Ops) work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Role signals

Example tasks

• Grade a model's response to a real program management ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

$40–$60 / hr
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Program management
• ai model training (basics)
• business continuity planning (bcp)
• crisis management
• cross-functional collaboration
• data analysis
• documentation
• emergency operations