Program Manager - Competency Diversion Team 815/817

Socket.dev; Denver (CO); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive benefits

Job summary

WellPower in the Greater Denver Metro area seeks a Program Manager to provide clinical and administrative supervision for a multidisciplinary team, ensuring trauma-informed, person-centered care and compliant operations.

The role oversees budgets, service delivery, staff development and collaboration with community partners, with a hybrid schedule requiring 1-2 days on-site in Denver and remaining remote.

Qualifications

• Master’s degree in psychology, social work, counseling, or a related field is required.
• Active Colorado LCSW, LPC, LMFT, LAC or Psychologist license in good standing required.
• Minimum 4 years of experience providing clinical services.
• Minimum 2 years of supervisory and management experience preferred.
• Experience with Fee-for-Service model preferred.

Responsibilities

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, trauma-informed care.
• Hold staff accountable for service hour expectations, metrics, and timely documentation and billing.
• Support staff development through training, mentoring, and performance evaluations.
• Conduct evaluations and disciplinary conversations with coaching and feedback when necessary.
• Ensure clinical documentation and case management meet regulatory and quality standards.
• Coordinate daily operations, scheduling, and service delivery to meet community needs.
• Lead innovation in program design and service delivery to strengthen offerings.
• Monitor program outcomes and implement continuous improvements.

Skills

Clinical supervision

Program management

Budget oversight

Grant funding

Trauma-informed care

Team leadership

Education

Master’s degree in psychology, social work, counseling, or related field

Job description

WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support.

Our Guiding Principles:

• Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.
• Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery.
• Integrity. We operate from a deep foundation of ethical, accountable practices in all we do.
• Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship.

Position Summary:

The Program Manager provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Team Specific Information:

This Program Manager will be responsible for supervising a new grant for our new Forensic-ACT (F-ACT) team as well as other court facing case management teams. The role will also directly supervise the 2 RTD Co-Responders. They will be working alongside an additional Program Manager to support service connection for individuals seeking WellPower services and who are involved in the Criminal Justice System. This role may also support the Criminal Justice Access team as well as the Competency Restoration Educators when needed.

Compensation & Benefits:

• $85,004.80 - $110,006.40 per year
• For complete overview of our robust Benefits: https://wellpower.org/workplace-of-choice/

The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications.

Job Duties & Functions:

• Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient operations and delivery of high-quality, person-centered, trauma-informed care.
• Hold staff accountable for achieving service hour expectations, meeting performance metrics, and maintaining timely, accurate documentation and billing.
• Support staff development through training, mentoring, reflective supervision, and performance evaluations.
• Conduct timely evaluations and ongoing performance conversations, offering coaching, constructive feedback, and disciplinary action when necessary.
• Ensure clinical documentation and case management services meet organizational, regulatory, and quality standards.
• Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices.
• Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs.
• Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
• Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings.
• Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact.
• Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements.
• Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment.
• Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets.
• Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability.
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned

Requirements & Qualifications:

EDUCATION:

• Master’s degree in psychology, social work, counseling, or a related field is required
• Active Colorado LCSW, LPC, LMFT, LAC or Psychologist license in good standing required.

EXPERIENCE:

• Minimum 4 years of experience providing clinical services
• Minimum of 2 years of supervisory and management experience preferredExperience with program development, budget oversight, and grant funding preferred
• Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals preferred.

Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely.

Shift/Hours: This is a Monday-Friday opportunity observing standard business hours.

Physical Requirements: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

Applications will be reviewed on an ongoing basis.

Learn more about WellPower:

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

For a complete overview of our robust benefits, visit:

https://wellpower.org/workplace-of-choice