Program Manager, Community & Volunteer Engagement

Best Buddies Int. Inc; Torch of Friendship (FL); On-site; USD 42,000 - 44,000; Full time

Job summary

Best Buddies International in Miami, Florida seeks a Program Manager (Generalist) to drive the mission through school and community Friendship Programs. You will engage volunteers, coordinate chapters, and ensure a high-quality experience across programs for individuals with intellectual and developmental disabilities.

Reporting to the Deputy Director, Programs, this role requires strong communication, time management, and the ability to travel frequently to support state and local chapters.

Qualifications

• Bachelor's degree or 2 years relevant experience in volunteer management; Best Buddies program experience a plus.
• Must be comfortable engaging with people with IDD, including youth and adults.
• Able to develop and manage multiple relationships and drive results.
• Strong oral and written communication skills.
• Self-motivated, initiative-driven and able to work independently or in a team.
• Familiar with social media platforms and various communication channels.
• Proficient in Microsoft Office.
• Willing to travel frequently and have reliable transportation.

Responsibilities

• Support chapters through consistent communication using virtual networks and in-person meetings.
• Provide guidance to volunteers and chapter members to achieve mission outcomes.
• Share information on training resources and program policies.
• Track reporting and chapter updates using online platforms.
• Coordinate trainings and engagement activities, including conferences.
• Support marketing and fundraising initiatives and donor communications.
• Ensure compliance with policies and risk guidelines.

Skills

People engagement

Volunteer management

Communication skills

Time management

Independence and teamwork

Social media proficiency

MS Office

Travel readiness

Vehicle access

Education

Bachelor's degree or 2 years relevant experience in volunteer management

Tools

Microsoft Office Suite

Job description

Best Buddies International in Miami, Florida seeks a Program Manager (Generalist) to drive the mission through school and community Friendship Programs. You will engage volunteers, coordinate chapters, and ensure a high-quality experience across programs for individuals with intellectual and developmental disabilities.

Reporting to the Deputy Director, Programs, this role requires strong communication, time management, and the ability to travel frequently to support state and local chapters.