Program Manager, Community Integration

U.S Comm for Refuge; Twin Falls (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

U.S. Committee for Refugees and Immigrants (USCRI) in Twin Falls, Idaho seeks a Program Manager of Community Integration to coordinate long-term case management for recently arrived refugees, including health, employment, and language services.

Lead staff, manage contracts, and partner with local agencies to promote self-sufficiency. The role requires a bachelor’s degree, strong communication and leadership skills, and a commitment to serving refugees and the community.

Qualifications

• Bachelor’s degree in Human Services or Social Work
• Excellent interpersonal skills, including the ability to communicate well, build relationships and partnerships with USCRI clients, community partners, state and federal program staff, headquarters, and field office staff
• Proficient in MS Word, MS Excel and database programs
• Ability to get along with others and thrive in a dynamic fast-paced team environment
• Demonstrated commitment to the mission of USCRI and to the long-term success of a local nonprofit organization
• Must have a clean valid driver’s license and insurance and a reliable motor vehicle
• Support of USCRI’s values by exhibiting respect for others and maintaining confidentiality in a multicultural workplace

Responsibilities

• Ensure Team staff are productive, meeting all contract requirements and fostering a positive team environment
• Understand State and Federal program contracts, ensure requirements are met and opportunities maximized
• Provide ongoing leadership, direction, development, coaching, counseling, support, and oversight to program staff
• Direct and coordinate implementation of programs within the portfolio and strategically grow funding
• Meet all program reporting deadlines and ensure reports and vouchers are complete and correct
• Foster strong relationships with community-based organizations and partner agencies; coordinate services and funding opportunities
• Maintain database of current and potential business partners and serve as primary contact
• Manage program budgets and client expenses
• Perform other duties as assigned by supervisor

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Manager, Community Integration

Full-Time Twin Falls, ID, US

U.S. Committee for Refugees and Immigrants (USCRI), is a non-governmental, not-for-profit international organization with a mission to protect the rights and address the needs of persons in migration by advancing fair and humane public policy, facilitating, and providing direct professional services, and promoting the full participation of migrants in community life. For over 100 years, we have shaped history with the belief that immigrants strengthen our communities, economy and social fabric through freedom, hard work, and family unity. To learn more about our work, please go to our official website at www.refugees.org .

OVERVIEW

The Program Manager of Community Integration will provide support to recently arrived refugees via long-term case management beyond the initial resettlement period to aid clients in achieving all aspects of self-sufficiency, including health and medical assistance, employment, and English language instruction. The Program Manager will also work collaboratively alongside partnering community agencies, make referrals for service and resources, and provide transportation to clients as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure Team staff are productive, meeting all contract requirements as well as fostering a positive team environment;
• Understands State and Federal program contracts in detail, ensures all contract requirements are met and opportunities maximized;
• Provide ongoing leadership, direction, development, coaching, counseling, support, and oversight to program staff;
• Direct and coordinate implementation of programs within the position’s portfolio as well as strategically growing funding;
• Responsible for meeting all programs reporting deadlines, ensuring reports and vouchers are complete and correct according to contract requirements and guidelines;
• Foster strong working relationships with community-based organizations, and partner agencies; provides consistent communication with partner agencies to ensure coordination of services and development of client and funding opportunities;
• Assure quality and consistent monitoring activities by staff , serves as primary contact person and maintains database of current and potential business partners;
• Responsible for program budgets and client expenses; and
• Perform other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

POSITION REQUIREMENTS

• Bachelor’s degree from and accredited institution, preferable in Human Services, Social Work or related discipline;
• Excellent interpersonal skills, including the ability to communicate well, building relationships and partnerships with USCRI clients, community partners, state and federal program staff, headquarters, and field office staff;
• Proficient in the use of MS Word, MS Excel and database programs, as needed;
• Ability to get along with others and thrive in a dynamic fast- paced team environment;
• Demonstrated commitment to the mission of USCRI, and interest in contributing to the long-term success of a local nonprofit organization;
• Must have a clean valid driver’s license and insurance, and a reliable motor vehicle; and
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

TRAINING REQUIREMENT

• Satisfactory completion of USCRI’s Orientation and Training; and
• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.