Program Manager - Community, Employment, and Residential

Monadnock Developmental Services; Keene (NH); On-site; USD 50,000 - 70,000; Full time

Job summary

A community support organization in Keene, New Hampshire seeks a dedicated Program Manager to lead supports for individuals with developmental disabilities. The role involves empowering independence, managing a team of support staff, and securing tailored employment opportunities. Ideal candidates possess strong leadership and communication skills and should have a passion for advocacy in community participation. A proactive approach is essential to address challenges and foster individual growth.

Qualifications

• Strong leadership skills to mentor and motivate a diverse team.
• Excellent communication skills for navigating relationships with families and employers.
• Experience in supported employment or residential services is preferred.

Responsibilities

• Empower individuals to advocate for themselves and exercise choice.
• Recruit, train, and supervise a team of Direct Support Professionals.
• Identify and secure employment opportunities tailored to individual skills.
• Encourage participation in community activities for a fulfilling life.
• Collaborate with families and clinical staff to monitor well-being.

Skills

Advocacy

Leadership

Communication

Problem-solving

Job description

Are you a natural advocate who thrives on helping others achieve their goals? We are looking for a dedicated Program Manager to lead supports for individuals with developmental disabilities and acquired brain disorders. In this role, you won't just manage a schedule—you’ll bridge the gap between dreams and reality by fostering independence in the community, at work, and at home.

What You’ll Do

• Empower Independence: Help individuals advocate for themselves, initiate their own ideas, and exercise real choice in the supports they receive.
• Lead a Team: Recruit, train, and supervise a team of Direct Support Professionals (DSPs) and Job Coaches. You'll lead staff meetings and ensure consistent, high-quality coverage for all shifts. You will also provide on call coverage on a rotating schedule with other Program Managers.
• Create Opportunity: Identify and secure employment opportunities tailored to each individual's unique skills and interests. You'll ensure they have the tools to meet employer standards and flourish in their careers.
• Cultivate Experiences: Encourage participation in social and cultural activities, ensuring a life well‑lived in the community and at home.
• Collaborate & Monitor: Partner with families, guardians, nursing staff, and fellow managers to monitor well‑being and adapt services as needs evolve.

What You’ll Bring

• A passion for advocacy and person‑centered support.
• Strong leadership skills with the ability to mentor and motivate a diverse team.
• Excellent communication skills for navigating relationships with families, employers, and clinical staff.
• A proactive mindset—ready to jump in and provide coverage or solve problems whenever necessary.
• Experience in supported employment, residential services, or community participation is preferred.

Pre‑employment Background Check Requirements: Criminal records, motor vehicle record, Bureau of Adult and Aging Services (BAAS), Division of Child, Youth and Families (DCYF), Office of Inspector General (OIG)