Program Manager, Cohort Scholar Programs - Strategy, Alignment & Operations

New York University; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

New York University is seeking a Program Manager for Cohort Scholar Programs within the Global Enrollment Management and Student Success division. You will lead operationally across programs such as MLK Scholars, HEOP, CCTOP, and Davis Scholars, ensuring effective implementation and continuous improvement.

The role requires 5+ years in higher education or related fields, strong project management, data analysis, and the ability to coordinate diverse stakeholders.

Qualifications

• Bachelor's degree is required; Master's preferred.
• At least 5+ years of progressively responsible experience in higher education or related fields.
• Experience leading multi-project initiatives and translating priorities into operations.
• Experience with cross-functional collaboration and diverse stakeholders.
• Strong data analysis, Excel proficiency, and use of data for reporting and decision-making.
• Experience supervising professional staff and managing program budgets.

Responsibilities

• Provide operational leadership for cohort scholar programs and special projects.
• Coordinate cross-functional initiatives and manage operational logistics and communications.
• Support assessment, reporting, and continuous program improvement across portfolios.
• Serve as a primary connector across teams during staffing transitions and priorities shifts.

Skills

Project management

Cross-functional collaboration

Data analysis

Process improvement

Communication

Staff supervision

Advanced Excel

Stakeholder management

Adaptability

Education

Bachelor's degree

Master's degree

Tools

Tableau

CRM platforms

EMMA

Project management software

Job description

Position Summary

The Program Manager for Cohort Scholar Programs provides operational leadership, project management, and programmatic support for cohort-based scholar initiatives within NYU's Global Enrollment Management and Student Success (GEMSS) division. The Program Manager plays a central role in ensuring the effective implementation, coordination, and continuous improvement of scholar programs and special projects across the portfolio. Provide flexible operational and project management support for all cohort scholar initiatives, including the MLK Scholars Program, the Arthur O. Eve Higher Education Opportunity Program (HEOP), the Community College Transfer Opportunity Program (CCTOP), and the Davis Scholars Program, as institutional priorities require. Serve as a key operational connector across teams to ensure continuity during staffing transitions, coordinate cross-functional projects, manage operational logistics and communications, and support a cohesive vision for scholar experience across programs.

Qualifications

Required Education: Bachelor's DegreePreferred Education: Master's DegreeRequired Experience: 5+ years progressively responsible experience in higher education, student affairs, academic support, program management, or a related field.Preferred Experience: 5+ years Experience working with cohort-based scholar programs, grant programs, honors programs, access programs, or student success initiatives for diverse student populations.Required Skills, Knowledge and Abilities: Demonstrated experience managing multiple complex projects simultaneously, including shifting priorities, evolving timelines, and competing operational demands. Proven ability to lead special projects and initiatives for senior leadership, translating strategic priorities into effective operational execution. Experience coordinating cross-functional initiatives and collaborating effectively with diverse stakeholders across organizational units. Strong project management, organizational, and problem-solving skills, with the ability to analyze processes and implement operational improvements. Advanced proficiency in Microsoft Excel, data analysis, and experience using data to support operational management, reporting, and decision-making. Experience with project management software and collaboration tools. Experience supervising professional staff. Experience supporting assessment, reporting, and continuous improvement initiatives. Excellent interpersonal, written, and verbal communication skills, with the ability to build strong relationships across all levels of an organization. Demonstrated adaptability, sound judgment, and the ability to thrive in a fast-paced environment with changing organizational and programmatic priorities.Preferred Skills, Knowledge and Abilities: Experience with student information systems, CRM platforms, EMMA or communication management systems. Experience managing programmatic budgets. Experience with Tableau or data visualization software.

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $80,000.00 to USD $100,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.