POSITION SUMMARY:
The Program Manager for Tarrant County Kids is responsible for program development and implementation, staff supervision, and administrative duties for the childcare program.
Job Type
Full-time
DESCRIPTION
POSITION SUMMARY:
The Program Manager for Tarrant County Kids is responsible for program development and implementation, staff supervision, and administrative duties for the childcare program.
Essential Duties And Responsibilities
Program Administration
- Manage the daily operations of up to 9 TCK sites with varied enrollment volume and geographical locations during the school year
- Manage 1-2 summer camp sites to ensure quality experiences for children and families
- Coordinate the scheduling of staff at assigned campuses, ensuring coverage as required by licensing guidelines
- Conduct site visits to ensure programs maintain agency expectations
- Monitor inventory of program supplies, ensuring each site has needed materials
- Generate reports as needed for TCK Director and the senior leadership team
- Review and respond to reports on children’s behaviors and incidents/illness
- Communicate with State licensing personnel and parents as needed
- Collaborate with the Business Services Manager on childcare enrollments for each assigned site
- Coordinate and foster relationships with school and district administration
- Responsible for licensing compliance, child weekly attendance reporting system and ensure Child Care Assistance is updated with absences and report issues to CCMS.
- Fill in as site supervisor or instructor as needed
- Create and implement trainings for site supervisors and instructors
- Participate in community events as requested to increase student enrollment and increase visibility of the agency and department
Supervision
- Supervise, motivate, and develop a team of site supervisors and site instructors
- Lead by example, demonstrating resourcefulness, professionalism, emotional intelligence, and discretion in difficult situations
- Ensure volunteers are effectively utilized in program delivery, provided training, and recognized for their efforts
Related Agency Activities
- Regularly assess personal performance and set professional goals.
- Attend staff meetings, town halls, and trainings; collaborate with staff to meet goals
- Participate in all required reporting and deadlines at the organizational level, including but not limited to those related to expense management, mileage, and grant requirements
- Share the duties of answering phones and greeting guests when other office staff are unavailable
Requirements
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent.
- 1 year of experience in multi-site management or management of a large afterschool site (75 or more youth).
- 2 years of experience in administrative duties, preferably in an education or business setting.
- 2 years of direct experience managing teams, including responsibilities such as performance evaluations, staff development, and conflict resolution
- Ability to work some evenings and weekends.
- Ability to provide professional references and clear extensive background checks.
- Possess reliable transportation, a valid Texas driver’s license, and a clear driving record
- Ability to build rapport within the local community including school administration.
- Proficiency in Microsoft Office and other relevant technology (Google Docs, CANVA, and Adobe)
- Strong emotional intelligence with a passion for working with diverse groups
- Communicate effectively, both orally and in writing, with program participants, parents/guardians, and professionals
Preferred Qualifications
- Program Director certification through Child Care Licensing
- Bilingual in Spanish a plus.