Program Manager, APP Central PA

UPMC; Northern (KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Pinnacle Health Medical Group of UPMC Central Pennsylvania is seeking a Full-Time Advanced Practice Provider Program Manager to oversee APP activities within the CPA Primary Care Service Line for UPMC.

The role balances administrative and clinical duties, directing orientation and training, recruiting candidates, and leading education and retention initiatives to support high-quality care.

Responsibilities

• Develop APP initiatives and programming with clinical and administrative leadership.
• Assist in developing compensation, recruitment and retention programs for APPs.
• Direct and motivate staff to support goals defined by executive leadership.
• Establish policies and procedures defining APP and physician collaborators/supervisor activities.
• Standardize privileging and scope of practice for APPs.
• Communicate strategy and issues regarding APPs with leadership.
• Coordinate continuing education and student placement for APPs.

Job description

Pinnacle Health Medical Group of UPMC Central Pennsylvania is hiring a Full-Time Advanced Practice Provider Program Manager to oversee APP activities within the Central Pennsylvania (CPA) Primary Care Service Line for UPMC.

Location: 3 Walnut Street, Suite 205, Lemoyne PA 17043

Hours: M-F - daylight

The ideal candidate will balance both administrative and clinical responsibilities. Key administrative duties include directing the APP primary care orientation and training program, recruiting and interviewing candidates, managing performance expectations, and leading initiatives that support continuing education, provider retention, and high-quality clinical care delivery.

This position will also have a reporting relationship to the Primary Care Service Line Administration and the Director of Advanced Practice.

Purpose:
Advanced Practice Providers (APPs) are defined as Certified Registered Nurse Anesthetists, Certified Registered Nurse Practitioners, Physician Assistants, Nurse Midwives, and other advanced practice groups who deliver patient care provider services and act within their professional scopes of practice. Having adequate numbers of APPs in all the APP professions is critical for UPMC Pinnacle to successfully deliver excellent care to our patients. Creating and maintaining a supportive work environment to recruit and retain APPs is a key initiative for UPMC Pinnacle. The Program Manager, APP will work collaboratively with the UPMC Pinnacle Chief Medical Officer, UPMC Pinnacle Chief Nursing Officer, UPMC Pinnacle hospital VPMAs, UPMC Pinnacle hospital Medical Staff Presidents, UPMC Pinnacle Administrative Leaders and the UPMC Chief Advanced Practice Officer (hereinafter referred to as Clinical and Administrative Leadership) to promote the role of APPs and build a supportive work environment for them within the organization.
Responsibilities:

• Develop UPMC Pinnacle APP initiatives and programming to strengthen and develop the role of APPs within UPMC Pinnacle through collaboration with clinical and administrative leadership.
• Assist in developing and managing focused management, compensation, recruitment and retention programs for APPs.
• Direct and motivate clinical and administrative staff to support and execute upon the goals and initiatives defined by executive leadership in support of APP programs.
• Establish and maintain UPMC Pinnacle policies and procedures defining APP and physician collaborators/supervisor activities and responsibilities.
• Work with the VPMAs and Medical Staff Leadership to standardized privileging and scope of practice for APPs.
• Communicate regularly with the Clinical and Administrative Leadership on strategy, clinical practice and issues regarding APPs. Communicates regularly with the UPMC Chief Advanced Practice Officer/Executive.
• Works the UPMC Chief Advanced Practice Officer/Executive to standardize our approach to APPs across UPMC.
• Innovate and support programming and research which evaluates and maximizes APPs in progressive new models of health care delivery at top of license.
• Coordinates and facilitates continuing education, student placement program, and practice standards for APPs in collaboration with the Learning Institute.
• Assists Clinical and Administrative Leadership in developing and monitoring performance indicators related to APPs.
• Analyze developments within the APP disciplines, including changes in Commonwealth and Federal programs and regulations, State and Federal legislation, accrediting organizations, etc. and provide analysis, recommendations and action plans to guide organizational strategic decision making.
• Represent and articulate UPMC Pinnacle's vision and priorities on behalf of UPMC Pinnacle Clinical and Administrative Leadership to APPs, State and Federal Boards and Associations, APP educational and training programs and all external regulatory and related professional organizations.
• Other duties as assigned.