Program Manager – AI Enablement

70 HonorHealth Support Services; Arizona; Hybrid; USD 90,000 - 130,000; Full time

Job summary

HonorHealth seeks a Program Manager – AI Enablement to lead end‑to‑end delivery of enterprise productivity initiatives, translating strategy into executable workplans and ensuring adoption across clinical and non‑clinical environments.

You will partner with operations, HR, finance, analytics, and technology to identify opportunities, manage risks, and realize measurable impact on labor efficiency and throughput.

Qualifications

• Bachelor's degree or equivalent in Business, Healthcare Administration, or related field.
• 2+ years leading cross‑functional initiatives with multiple stakeholders.
• 4+ years program management, operations improvement, or analytics‑enabled implementation.
• 2+ years healthcare experience in workforce productivity or labor management.
• PMP, Lean Six Sigma, or related certification preferred.

Responsibilities

• Own end‑to‑end delivery of workforce productivity initiatives from intake to launch and stabilization.
• Translate strategy into scope, milestones, and deliverables with risks and dependencies.
• Maintain program artifacts like plans, risk logs, and executive updates.
• Coordinate across operations, HR, finance, analytics, and technology.
• Define success criteria and monitor initiative performance and adoption.

Skills

Cross-functional leadership

Program management

Healthcare operations

Analytics tools

Education

Bachelor's degree

Master's degree (preferred)

Tools

Reporting tools

Workflow tools

Job description

Primary City/State: Virtual Arizona Category: Data Intelligence Shift: Day Department: Augmented Intelligence Hours: Monday-Friday Days Location: Remote -- Must be located in Arizona -- Occasional on site as needed.

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities

JOB SUMMARY

The Program Manager – AI Enablement is responsible for the end-to-end execution, readiness, and operational sustainability of enterprise initiatives designed to improve workforce productivity, reduce avoidable manual work, and strengthen operational performance across HonorHealth. This role serves as the execution owner for cross‑functional productivity efforts that may include AI‑enabled workflow redesign, labor efficiency initiatives, reporting improvements, process standardization, and productivity capability‑building across clinical and non‑clinical environments. The Program Manager translates strategic priorities into executable workplans, sequences dependencies, manages risk, drives stakeholder alignment, and ensures initiatives are delivered on time, adopted consistently, and stabilized into day‑to‑day operations. This role partners across operations, HR, finance, analytics, technology, and other enterprise functions to identify productivity opportunities, define value measures, and support disciplined implementation. The role operates with independent execution authority within defined escalation boundaries and is accountable for program outcomes, adoption, and measurable operational impact.

ESSENTIAL FUNCTIONS

Enterprise Productivity Program Management and Delivery:

Own end-to-end delivery of assigned workforce productivity initiatives from intake through launch, stabilization, and transition to sustained operations.

Translate strategic direction into clear scope, milestones, workplans, dependencies, risks, and deliverables.

Maintain program artifacts including workplans, risk logs, decision records, implementation updates, and executive communication materials.

Coordinate execution across operations leaders, HR, finance, analytics, technology, and other relevant stakeholders.

Ensure implementation activities remain aligned to intended business outcomes, including labor efficiency, quality, cycle time, and operational reliability.

Productivity Opportunity Identification and Prioritization:

Partner with leaders to identify high‑friction, high‑effort, or high‑cost workflows that may benefit from redesign, automation, AI support, or process simplification.

Support the evaluation and prioritization of productivity opportunities using business impact, feasibility, dependency, and governance considerations.

Help define initiative‑level success criteria and measurable value targets before implementation begins.

Surface tradeoffs, decision points, and sequencing implications to leadership.

Change Readiness, Adoption, and Stakeholder Alignment

Develop and manage readiness and adoption plans for productivity‑related initiatives, including stakeholder mapping, communication sequencing, and role clarity.

Partner with leaders to support consistent implementation expectations, behavior change, and operational follow‑through.

Identify adoption barriers, resistance patterns, or unclear ownership and expedite appropriately.

Support leader and end‑user readiness with practical implementation guidance and feedback loops.

Performance Measurement and Value Realization

Define and monitor initiative‑level performance indicators related to workforce productivity, labor efficiency, throughput, quality, and user adoption.

Partner with analytics, finance, and operational stakeholders to ensure measures are meaningful, visible, and decision‑relevant.

Track results against expected outcomes and recommend course corrections when initiatives underperform or drift.

Prepare summaries and updates for leadership regarding status, risks, dependencies, and realized impact.

Governance, Documentation, and Operational Sustainability

Ensure initiatives operate within approved governance, data, compliance, and escalation boundaries.

Document implementation design, ownership, handoffs, lessons learned, and operational sustainment requirements.

Support transition from pilot or project mode into repeatable, ongoing operations.

Promote consistency in how productivity initiatives are structured, executed, and evaluated.

Performs other duties as assigned.

EDUCATION

Required Bachelors in Business or 4 years equivalent experience, Healthcare Administration, Public Health, Operations, Human Resources, Finance, or related field

Required Masters Healthcare Administration, Organizational Leadership, or related field Preferred

EXPERIENCE

Required 2 years, Leading cross‑functional initiatives with multiple stakeholders and dependencies

Required 4 years, Program management, operations improvement, workforce planning, healthcare operations, HR operations, analytics‑enabled implementation, or related experience

Required 2 years, Experience in healthcare, workforce productivity, process improvement, or labor management

Preferred Experience using reporting, analytics, or workflow tools to support implementation and performance management

LICENSE AND CERTIFICATIONS

Project Management Professional (PMP), Lean, Six Sigma, or related certification Preferred

We're all in for your career.

At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute‑care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

IMPORTANT: HonorHealth is committed to providing an excellent candidate experience for candidates interested in our job opportunities. We also care about the online safety of our job seekers. Please note the following: HonorHealth employee emails come from HonorHealth (i.e [e-mail]) not a generic email address, such as gmail or yahoo. If you are suspicious of a job posting, or if you receive any email from an HonorHealth employee that you believe to be fictitious, please contact us [e-mail]. HonorHealth does not use Google Hangouts to conduct interviews or conversations. HonorHealth will not ask you to provide any personal information (i.e. drivers license, bank account, credit card information, passwords, social security number) outside of our Applicant Tracking Software before a job offer is extended. If you believe that HonorHealth has violated your civil rights or believe you have experienced discrimination, please click the link to obtain information on your rights to file a complaint. For more information, please click here.