House Supervisor/Admin Rep (RN) Nights

10 John C. Lincoln Medical Center; Phoenix (AZ); On-site; USD 85,000 - 115,000; Full time

Job summary

HonorHealth in Phoenix, AZ is seeking an Administrative Representative to coordinate the Nursing Division across departments and ensure high-quality patient care on a designated shift. This role emphasizes collaboration with patients, families, nursing staff, physicians, and the broader community to support seamless care delivery.

Required is a Bachelor’s degree, 5 years of nursing experience with 1 year supervisory experience, and active ACLS/BCLS certifications plus RN licensure.

Qualifications

• Bachelor's degree required.
• Minimum 5 years nursing experience; 1 year supervisory experience preferred.
• ACLS and BCLS certifications required upon hire; RN licensure required; national certification within 1 year.

Responsibilities

• Coordinate Nursing Division activities across departments to ensure delivery of quality care.
• Serve as resource for Nurse Managers and unit staff.
• Support staffing and evaluate education and leadership programs.
• Collaborate with Admitting Department for patient placement.
• Facilitate communication between patients, families, staff, and physicians.

Skills

Leadership

Communication

Staff coordination

Customer service

Education

Bachelor's Degree

Job description

Primary City/State: John C Lincoln - 250 E Dunlap Ave Phoenix, AZ 85020 Category: Skilled Nursing Shift: Night Department: Nursing Administration This position mostly covers night shift, 6P to 6A. May work 2 nights and 1 day shift if preferred.

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Administrative Representative coordinates the activities of the Nursing Division across various departments to ensure the seamless delivery of quality care during a designated shift. This position plays a key role in facilitating strong relationships and communication between patients, families, nursing staff, physicians, and the broader community, supporting the overall patient care

ESSENTIAL FUNCTIONS

• Evaluate the availability of supplies and equipment necessary for each shift, including emergency equipment, ensuring all resources are in place for optimal patient care.
• Assess nursing standards for each shift and organizational quality improvement issues.
• Facilitate risk management programs, monitor and evaluate customer satisfaction, and initiate emergency plans when necessary.
• Understand and uphold the role and accountability of nursing staff to achieve the highest level of nurse function, aligned with the defined organizational culture.
• Act as a resource for Nurse Managers, unit staff, and other departments.
• Represent administration in the absence of leadership, facilitating and supporting organizational changes as needed.
• Utilize evidence-based knowledge in decision‑making processes to improve and maintain high-quality, cost-effective patient care across nursing departments.
• Assist in the performance evaluation process for staffing resource personnel, while also evaluating education and leadership development programs for nursing staff.
• Collaborate with the Admitting Department to facilitate patient placement.
• Assist in the utilization review process and work closely with the Nurse Manager to assess and fulfill short‑ and long‑term staffing needs.
• Demonstrate comprehensive knowledge of healthcare services to support necessary resources and ensure the delivery of high‑quality care to patients.
• May initiate clinical treatments based on policies and procedures.
• Provide nursing care that meets the physical, emotional, spiritual, and social‑cultural needs of patients and families through a family‑centered approach to care delivery.
• Facilitate conflict resolution within the Nursing Division and across other departments.
• Assist Public Relations in managing incidents and events.
• Foster positive, collegial relationships with the Medical Staff and facilitate intra‑ and interdepartmental communication and problem‑solving processes.
• Communicates with SMH‑N/SMH‑O Administrative Representatives regarding staffing and other issues.
• Ability to absorb high levels of change.
• Values diversity holds multiple perspectives.

EDUCATION

Bachelors Required

EXPERIENCE

5 years Nursing experience Required 1 year supervisory experience Preferred

LICENSE AND CERTIFICATIONS

• Advanced Cardiac Life Support (ACLS) - Certification Training Upon Hire Required
• Basic Cardiac Life Support (BCLS) - Certification Basic Life Support BCLS Training Upon Hire Required
• Registered Nurse (RN) - License State Licensure And/or Compact State Licensure State Licensure Upon Hire Required Must obtain National certification within 1 year of hire or promotion date. 1 Year Required

We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through:

• Nine acute‑care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career.

IMPORTANT: HonorHealth is committed to providing an excellent candidate experience for candidates interested in our job opportunities. We also care about the online safety of our job seekers. If you are suspicious of a job posting, or if you receive any email from an HonorHealth employee that you believe to be fictitious, please contact us [e-mail]. HonorHealth does not use Google Hangouts to conduct interviews or conversations. HonorHealth will not ask you to provide any personal information (i.e. drivers license, bank account, credit card information, passwords, social security number) outside of our Applicant Tracking Software before a job offer is extended. If you believe that HonorHealth has violated your civil rights or believe you have experienced discrimination, please click the link to obtain information on your rights to file a complaint. For more information, please click here.