Program Manager, AI-Driven Design & Ops

Tech Mahindra; San Jose (CA); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid time off including holidays

Parental leave

Sick leave

Job summary

Tech Mahindra is seeking a skilled program manager to lead the design and deployment of AI-native operational programs for Cisco Collaboration Design. You will develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency and resilience.

The role requires 4+ years in program management and related fields, with experience in cross-functional, global organizations and AI transformation initiatives.

Qualifications

• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles.
• Experience developing standardized operational processes, SOPs, or scalable workflow frameworks.
• Experience leading cross-functional initiatives within global or matrixed organizations.
• Experience supporting AI transformation, operational excellence, or organizational change initiatives.

Responsibilities

• Lead the design and deployment of AI-native operational programs to drive AI-first transformation.
• Develop standardized operating procedures, scalable frameworks, and repeatable design processes.
• Build guardrails and scalable workflows for AI-enabled design operations.

Skills

PM experience 4+ yrs

Education

Bachelor’s or higher degree

Job description

Tech Mahindra is seeking a skilled program manager to lead the design and deployment of AI-native operational programs for Cisco Collaboration Design. You will develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency and resilience.

The role requires 4+ years in program management and related fields, with experience in cross-functional, global organizations and AI transformation initiatives.