Program Manager, Agency Marketing

Cypress HCM; New York (NY); Hybrid; USD 93,676 - 117,096; Full time

Job summary

A leading marketing agency in New York is seeking a Program Manager for Agency Marketing, focusing on launching an Agency Recognition program. The role involves managing operations, collaborating across teams, and ensuring operational excellence. Ideal candidates have 6+ years in program design and project management, especially within marketing. Compensation ranges from $68 to $85 hourly, with a hybrid work arrangement.

Qualifications

• 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems.
• 4+ years of experience supporting revenue growth initiatives in a digital marketing environment.
• 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams.
• 2+ years of experience building dashboards and reporting on program metrics.

Responsibilities

• Manage end-to-end program operations, including intake workflows and communications with internal stakeholders.
• Define and manage program milestones and project timelines, ensuring stakeholder alignment.
• Serve as the central point of contact between cross-functional teams to drive accountability.
• Develop reporting cadences and dashboards that provide visibility into progress.
• Monitor program performance and synthesize insights for future optimizations.

Skills

Program Design

Project Management

Cross-functional Collaboration

Data Analysis & Reporting

Operational Execution

Job description

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Cypress HCM provided pay range

This range is provided by Cypress HCM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$68.00/hr - $85.00/hr

Program Manager, Agency Marketing

Overview:

• We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
• We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to our office, depending on what’s best for you and when it is important for your team to be together.
• The contractor will accelerate the stand-up and execution of our Agency Recognition program, beginning with Agency-Level Certification. This role is critical to launching a scalable framework for agency recognition, unlocking incremental revenue, and positioning us competitively within the agency ecosystem. The contractor will own program design, management, and execution, collaborating cross-functionally to ensure operational excellence and measurable impact.

Responsibilities:

• Manage end-to-end program operations, including intake workflows, scoring/validation processes, approval documentation, and communications with internal stakeholders.
• Define and manage program milestones, governance structure, and project timelines, ensuring all stakeholders remain aligned on deliverables and dependencies.
• Serve as the central point of contact between cross-functional teams (Legal, Data, GTM Ops, Sales, PMM) to drive accountability and surface blockers early.
• Partner with relevant teams to operationalize certification logic, ensure data integrity, and create scalable systems for tracking agency performance and compliance.
• Develop reporting cadences and dashboards that provide visibility into progress, agency adoption, and impact metrics for leadership reviews.
• Create and manage program documentation, including SOPs, process maps, and readiness checklists to support future scalability.
• Coordinate internal enablement, supporting sales, marketing, and operations teams with guidance, FAQs, and resources as the program evolves.
• Monitor program performance and synthesize insights to recommend optimizations for future phases of Agency Recognition.

Basic Qualifications:

• 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems.
• 4+ years of experience supporting revenue growth initiatives in a digital marketing environment.
• 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams.
• 2+ years of experience building dashboards and reporting on program metrics.

Preferred Qualifications:

• Strong organizational skills for managing intake, communications, and tracking.
• Capacity to execute manual, detail-oriented processes with operational intensity.
• Prior experience with agency certification or recognition programs.
• Familiarity with scalable frameworks for partner or agency engagement.
• Knowledge of competitive agency programs (Google, Meta, Microsoft).
• Comfort with ambiguity and ability to establish new operational models.

Suggested Skills:

• Program Design
• Project Management
• Cross-functional Collaboration
• Data Analysis & Reporting
• Operational Execution

Compensation:

• $68.00 to $85.00 Hourly (W2/Non-Exempt)

Req# 16139