Program Manager - Admin II (San Diego, CA) 889

THE EMPLOYEE CONNECT; San Diego (CA); A distancia; USD 86.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fast application process

Dedicated recruiter support

Contract assignment through The EMPLOy

Descripción de la vacante

The Employee Connect seeks a Talent Transformation Program Manager to own enablement programs for strategic enterprise customers from a remote San Diego base. You’ll collaborate with account executives, solutions architects and professional services to ensure customers realize value from training and come back for more.

Lead the operating cadence, build executive sponsor relationships, and drive training expansion while using AI to improve planning, delivery and reporting.

Formación

• 8+ years in program management, customer success, account management or training with high-touch enterprise customer engagements
• 1+ years in data, analytics, AI or cloud
• Proven ability to own a portfolio of customers and drive outcomes across many teams
• Strong commercial instincts and executive presence
• Technical enough to run credible discovery on a modern data and AI platform
• Data-driven reporting and fast, clear communication

Responsabilidades

• Run the operating cadence with each customer: weekly check-ins, monthly reviews and quarterly business reviews
• Build a relationship with an executive training sponsor at each customer
• Turn each customer's training investment into a structured learning plan and track usage so training is not left to expire
• Secure delivery capacity (instructors, dates, labs, travel) against the plan
• Run discovery and produce hand-off summaries for solutions architects and instructors
• Share post-training summaries and signals with the account team
• Identify and drive training expansion and renewal opportunities through to close
• Use AI and automation to improve how training is planned, delivered and reported

Conocimientos

Program management

Customer success

Data/AI knowledge

Executive presence

High-touch account

Technical discovery

Descripción del empleo

Talent Transformation Program Manager (Remote, San Diego, CA)
Location: Remote (San Diego, California)
Shift/Schedule: Monday through Friday, 9:00 AM to 5:00 PM
Pay/Compensation: $62.50 to $76.39 per hour

About the Role

Be the single point of accountability for training enablement inside a small number of strategic enterprise customers at a leading data and AI platform company. Think of it as the training equivalent of an account executive: once a customer invests in training, you make sure they use it, see the value and come back for more. You will own each customer's enablement program end to end, working alongside account executives, solutions architects and professional services.

Assignment Details

• Contract assignment, about 6 months
• Work setting: remote
• Openings: 1
• Anticipated start: mid-November 2026

Core Responsibilities

• Run the operating cadence with each customer: weekly check-ins, monthly reviews and quarterly business reviews
• Build a relationship with an executive training sponsor at each customer
• Turn each customer's training investment into a structured learning plan and track usage so training is not left to expire
• Secure delivery capacity (instructors, dates, labs, travel) against the plan
• Run discovery and produce hand-off summaries for solutions architects and instructors
• Share post-training summaries and signals with the account team
• Identify and drive training expansion and renewal opportunities through to close
• Use AI and automation to improve how training is planned, delivered and reported

Required Qualifications

• 8+ years in program management, customer success, account management or training with high-touch enterprise customer engagements
• 1+ years in data, analytics, AI or cloud
• Proven ability to own a portfolio of customers and drive outcomes across many teams
• Strong commercial instincts and executive presence
• Technical enough to run credible discovery on a modern data and AI platform
• Data-driven reporting and fast, clear communication

Preferred Qualifications

• Experience in a training, enablement or learning business
• Public-sector procurement and delivery experience
• Databricks certification or willingness to earn one within 90 days

Benefits & Pay

• Pay: $62.50 to $76.39 per hour
• Contract employment through The Employee Connect
• Fast, simple application and interview process
• Dedicated recruiter support from application through assignment end

Screening Questions

1. How many years of program management, customer success or training experience with enterprise customers do you have?
2. What is your experience with data, analytics, AI or cloud platforms?
3. Have you identified and closed training or services expansion opportunities?