Program Manager (52314)

Valley Services Electronics; San Jose (CA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive pay

401k match

Flexible schedules

Paid time off

Holiday pay

Health and wellness

Growth opportunities

Résumé du poste

Valley Services Electronics in San Jose, CA is seeking a Program Manager to oversee manufacturing programs from post-order to delivery. You will act as the bridge between customers and manufacturing teams to ensure quality, cost, and delivery requirements are met.

The role emphasizes process improvement, cross-functional coordination, and ongoing client communication to drive growth and customer satisfaction. Competitive benefits accompany the position.

Qualifications

• A college degree is preferred but not mandatory.
• Solid understanding of electronics manufacturing processes and supply chains.
• Minimum of 5 years’ manufacturer experience with sales to OEM customers with a thorough knowledge of business’ best practices, procedures and processes.
• Excellent written and verbal communication skills.
• Self-motivated individual with a high level of professionalism, dependability and energy focusing heavily on problem solving.
• Ability to assess and resolve situational problems in a timely manner.
• High focus on solutions to problems.
• Ability to juggle multiple priorities in a fast-paced environment.
• PC skills in word, excel and power point needed.

Responsabilités

• Develop project timelines, milestones, and deliverables.
• Coordinate with engineering, procurement, production, and quality assurance to meet goals.
• Manage changes to project scope, schedule, or resources.
• Work with engineering teams to ensure manufacturability and cost-effectiveness.
• Liaise with procurement and supply chain to source materials.
• Collaborate with production and quality teams to meet standards and specs.
• Identify risks to the project and mitigate them.
• Monitor KPIs and report status to customers and stakeholders.
• Oversee ECO and change management processes.
• Review orders for accuracy and report open/past due items weekly.

Connaissances

Project management

Manufacturing processes

Communication

Problem solving

Multi-tasking

Formation

College degree preferred

Outils

MS Office

ERP systems

Description du poste

Program Manager (52314)# Program Manager (52314)San Jose, CA 95119## OverviewSalary Range$85,000.00 - $110,000.00 SalaryJob ShiftDay## Description**ABOUT VSE**We’ve been in business since 1981, founded on the principle of providing the best services to our customers through hard work and a commitment to excellence. VSE provides superior turn-key PCB solutions that exceed industry exacting standards. We provide assembly and engineering services for electro-mechanical products.VSE exists to empower life-changing and life-saving technologies worldwide. We are successful because of our commitment to exceptional customer service, being nimble, and delivering the highest quality.Our team members are humble, curious, and electric! We are team players, practicing gratitude and treating others with respect. We are passionate learners, hungry for understanding and eager to explore. We are energized with positivity, wired, and driven to succeed!Join our team to unlock our dynamic benefits: competitive pay, generous 401k match, flexible schedules, paid time off, holiday pay, health and wellness, along with opportunities for growth and development.**JOB DESCRIPTION**Program Manager is a multifaceted role that involves overseeing projects, managing client relationships, and ensuring the successful delivery of manufacturing programs. The Program Manager is responsible for coordinating and managing multiple aspects of customer projects after close of order to final delivery. Their role involves acting as a bridge between the customer and the manufacturing teams to ensure that the project meets quality, cost, and delivery requirements. This role is critical in ensuring the smooth execution of manufacturing programs, maintaining customer satisfaction, and driving business growth for the contract manufacturer.**Responsibilities**Serve as the primary point of contact for customer orders, resolving issues, and ensuring clear communication of post-sale matters. Responsible for all business unit activities, customer quality, responsiveness, delivery and accuracy of all orders. This individual should be heavily focused on process improvement.**Activities*** Develop project timelines, milestones, and deliverables, ensuring alignment with customer requirements.* Coordinate with internal departments, including engineering, procurement, production, and quality assurance, to meet project goals.* Manage changes to project scope, schedule, or resources, ensuring minimal impact on overall objectives.* Work closely with engineering teams to ensure product designs meet manufacturability and cost-effectiveness goals* Liaise with procurement and supply chain teams to ensure timely sourcing of materials and components.* Collaborate with production and quality teams to ensure adherence to manufacturing standards and customer specifications.* Identify potential risks to the project (e.g., supply chain disruptions, design issues, manufacturing challenges).* Monitor key performance metrics to effectively measure project status.* Work with customers to resolve conflicts or other product issues.* Oversee ECO (engineering change order) and change management process.* Track and report on project performance metrics such as on-time delivery, quality rates, and budget adherence.* Provide bi-weekly updates to both customers and internal stakeholders on project status.* Implement process enhancements to streamline future projects and improve customer satisfaction.* Implement & monitor quality efficiency and continuous improvement* Review all orders within the business unit for accuracy* Assure all purchase orders and internal orders are clear and accurate* Coordinate & report open orders and past due to completion on a weekly basis to management## Qualifications* A college degree is preferred but not mandatory.* Solid understanding of electronics manufacturing processes and supply chains.* Minimum of 5 years’ manufacturer experience with sales to OEM customers with a thorough knowledge of business’ best practices, procedures and processes.* Excellent written and verbal communication skills.* Self-motivated individual with a high level of professionalism, dependability and energy focusing heavily on problem solving.* Ability to assess and resolve situational problems in a timely manner. High focus on solutions to problems.* Ability to juggle multiple priorities in a fast-paced environment.* PC skills in word, excel and power point needed.**VSE is an Equal Opportunity Employer.** We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.