Program Manager

CTC; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

CTC is seeking an experienced Practice Lead for Application Portfolio Management to design and implement inventory governance, mapping applications to capabilities, and ensuring data quality across the portfolio. You will partner with Solution Architects and Engineers to shape data standards and a unified SoR view, while aligning with enterprise strategy.

The ideal candidate brings 10+ years of leadership in IT strategy and portfolio management, strong executive communication, and hands-on

Qualifications

• Bachelor’s degree in business or IT or equivalent.
• 10+ years leadership and enterprise technology experience.
• Strong IT strategy, portfolio management and application lifecycle background.
• Ability to build productivity tools and leverage enterprise data.

Responsibilities

• Define APM framework and govern application inventory and health.
• Manage application inventory, mapping to capabilities and EA alignment.
• Collaborate with Solution Architects/Principal Engineers on process design.
• Ensure data integrity across upstream and downstream systems.
• Certify data accuracy via Application Owners and governance routines.
• Analyze portfolio performance and identify improvement opportunities.

Skills

Executive stakeholder management

Problem-solving

Initiative leadership

Cross-functional collaboration

Education

Bachelor's degree in business or IT

Tools

ServiceNow CMDB

AWS Kiro

PowerApps

Vibe coding

Job description

• Application Portfolio Management (APM) – Practice Lead will play a pivotal role in supporting the TFS Chief Product Officer (CPO) organization with responsibility to design the Application inventory management routines for our organization and implement the same using a System of Record.
• He/She will be managing the existing application Portfolio with focus around quality, completeness and Integrity of application meta data. This multifaceted role combines cross-organization interactions, business strategy assistance and planning, Application Asset inventory management and Application governance.

Key Points:

• Greenfield APM initiative focused on building application portfolio management, governance, and inventory processes from the ground up.
• Looking for a strategic professional who can drive enterprise initiatives, pilots, and process design.
• Key responsibilities: Define APM framework, manage application inventory, establish governance, and partner with teams supporting ServiceNow CMDB.
• Ideal profile: Strong Project/Program/Product Management experience with proven success leading large-scale enterprise initiatives.
• Must-have skills: Executive stakeholder management, problem-solving, initiative leadership, and cross-functional collaboration.
• Nice to have: IT background, experience with APM, ServiceNow/CMDB, application governance, and exposure to AI-enabled development tools (e.g., AWS Kiro).
• Interview Process: Round 1: Virtual (45 mins); Round 2: 60 mins panel In-person.
• Design and Implement application inventory management routines, application to capability mapping with EA, application criticality classification and rating, and application health assessment/rating.
• Define a data dictionary for application asserts and effectively leverage the various existing SoRs as a reference and create a unified view of the application portfolio
• Collaborate with Solution Architects/Principal Engineers for process designing.
• Ensure periodic Certifications by Application Owners for Data accuracy.
• Ensure data integrity between upstream and down streams systems respect to Application meta data.
• Conduct in-depth analyses of portfolio performance, identifying areas for improvement and potential investment opportunities.

Governance and Compliance:

• Responsible for portfolio oversight and governance/controls, and manage risk, audit and regulatory requirements, communication and deliverables associated APM and portfolio governance.
• Identify and assess APM compliance risks including outdated technology, lack of proper controls, or dependence on non-compliant vendors.
• Recommend and implement solutions involving retiring risky applications, implementing compliance controls, or selecting compliant vendors.
• Analytics and Insights about portfolio
• Track the portfolio's compliance status and report it to relevant stakeholders, including compliance officers and senior management.
• Support Application Life cycle management governance routines.

Enhanced Stakeholder Collaboration:

• Develop strong partnerships with key stakeholders, including product managers, business leaders, and external partners, to ensure alignment of technology and business strategies.
• Work in cross-functional teams in strategic initiatives, fostering collaboration and driving consensus across diverse groups.
• Communicate effectively with all levels of the organization to advocate for the strategic value of technology investments.

Qualifications/ What you bring (Must Haves):

• Bachelor's degree in business or IT, or equivalent education and related training.
• 10+ years of leadership, enterprise technology and operation experience.
• Strong experience with IT strategy, portfolio management, Application Asset management and application lifecycle management.
• Ability to build Productivity tools - Vibe coding, Build PowerApps, AWS Kiro or similar tools.
• Expertise in strategic planning & view of enterprise initiative.
• Change management and organizational transformation experience.
• Exceptional communication, presentation and interpersonal skills, capable of working effectively with executives.
• Knowledge of current and emerging IT trends, technologies, and best practices in portfolio and application management.

Added bonus if you have (Preferred):

• Preferred experience in top-tier relevant banking industry or large financial institution experience.
• Understanding of key Banking solutions and applications.
• Moderate understanding of enterprise technology stacks and hands-on experiences with technology strategic planning and architecture.
• Visionary thinking with the ability to anticipate future technology trends and their potential business impact.
• Strong negotiation and influence skills, able to advocate for technology strategies at the executive level.
• A collaborative mindset, with the ability to bridge the gap between technology and business teams.
• Strong problem-solving skills, with the ability to think creatively and strategically.
• High emotional intelligence and adept at navigating organizational politics.