Churchill Cost Consultants is seeking a highly experienced, technically proficient, and self-directed Program Manager to support strategic initiatives within a growing North American data center development portfolio. This role requires a hands-on professional who can independently design, build, implement, and own comprehensive program management frameworks and technical platforms, with a strong emphasis on Asana and similar project and workflow management systems. The ideal candidate will have demonstrated experience building program management structures from the ground up, translating complex business objectives into organized, scalable systems, and implementing processes that drive efficiency, visibility, and accountability across multiple teams. We are looking for someone who is exceptionally detail-oriented, proactive, and resourceful, with the confidence and technical capabilities to take full ownership of initiatives with minimal guidance or oversight. This individual must be comfortable working in an environment where processes may not yet exist and be capable of independently identifying needs, developing solutions, and executing implementation. Equally important is the ability to build and maintain strong relationships with senior leadership, internal teams, external partners, and key stakeholders. Success in this role requires exceptional interpersonal skills, sound judgment, and the ability to establish trust, influence collaboration, and drive results across diverse teams.
Responsibilities
- Program Development, Implementation & Ownership
- Independently design, build, implement, and manage comprehensive program management frameworks to support multiple strategic initiatives.
- Take full ownership of programs from initial concept and planning through implementation, execution, monitoring, and continuous improvement.
- Establish scalable project management processes, standardized workflows, governance structures, and reporting systems where none currently exist.
- Translate high-level business objectives into actionable plans, clearly defined milestones, deliverables, timelines, and measurable outcomes.
- Proactively identify operational gaps, inefficiencies, and opportunities to improve program execution.
- Manage competing priorities, dependencies, and risks while independently developing and implementing solutions.
- Drive accountability across cross-functional teams and ensure consistent progress toward program objectives.
- Operate autonomously with limited direction, demonstrating strong initiative, ownership, and decision‑making capabilities.
- Asana & Technical Platform Development
- Serve as the primary owner and subject matter expert for Asana and related project management and workflow platforms.
- Independently architect, configure, implement, and optimize Asana environments to support complex, cross‑functional programs.
- Build comprehensive program portfolios, project structures, workflows, dashboards, reporting systems, and automated processes within Asana.
- Develop custom fields, templates, rules, task dependencies, milestones, and reporting capabilities that improve operational efficiency and leadership visibility.
- Lead the implementation and adoption of new project management platforms, including system configuration, process integration, testing, training, and ongoing optimization.
- Evaluate existing technical platforms and identify opportunities to improve functionality, reporting accuracy, workflow automation, and collaboration.
- Develop clear documentation, operating procedures, and user guidance to support consistent system adoption.
- Act as the internal technical resource for troubleshooting, system improvements, and best practices.
- Demonstrate the ability to independently learn, configure, and implement new software solutions as business needs evolve.
- Stakeholder Engagement & Relationship Management
- Develop and maintain trusted relationships with senior executives, internal teams, external partners, vendors, and other key stakeholders.
- Serve as a central point of coordination, ensuring effective communication, alignment, and collaboration across multiple business functions.
- Proactively engage stakeholders to understand business needs, identify challenges, and develop practical solutions.
- Build credibility through consistent follow‑through, attention to detail, responsiveness, and sound judgment.
- Confidently facilitate discussions, manage expectations, and navigate competing stakeholder priorities.
- Support relationships with regional and national community leaders, strategic partners, and external organizations.
- Foster collaboration and accountability while maintaining positive and productive working relationships.
- Strategic Planning & Executive Reporting
- Partner with senior leadership to translate strategic objectives into structured, executable programs.
- Develop and maintain detailed project plans, executive dashboards, milestone trackers, and performance reports.
- Deliver accurate, timely, and highly detailed reporting that provides clear visibility into program performance.
- Anticipate potential challenges and proactively recommend solutions before they impact project delivery.
- Prepare executive‑level presentations, briefing materials, and strategic updates.
- Ensure leadership has reliable, up‑to‑date information to support informed decision‑making.
- Maintain exceptional accuracy and organization across all program documentation, deliverables, and reporting.
- Operational Excellence & Process Improvement
- Independently identify, develop, and implement operational processes that improve efficiency and consistency.
- Establish standardized procedures, documentation, and performance metrics across multiple initiatives.
- Oversee external vendors and consultants, ensuring deliverables meet established expectations.
- Monitor program performance and continuously refine workflows, systems, and reporting structures.
- Ensure all program activities are thoroughly documented, organized, and executed with a high level of precision.
- Champion the adoption of new systems and processes across teams, providing guidance and support to ensure successful implementation.
Qualifications
- Required
- 5–7+ years of progressive experience in program management, project management, business operations, or technical program implementation.
- Demonstrated hands‑on experience designing, building, implementing, and managing complex programs within Asana or comparable enterprise project management platforms.
- Proven experience implementing technical platforms or workflow management systems from initial design through successful organizational adoption.
- Strong technical proficiency with Asana, including portfolios, dashboards, custom fields, automation, reporting, dependencies, and workflow configuration.
- Demonstrated ability to independently establish project management frameworks, processes, and reporting systems without relying on predefined structures.
- Experience managing multiple complex, cross‑functional programs simultaneously.
- Strong relationship‑building skills, with proven success engaging senior