Program Manager

Upstate Caring Partners; Town of Marcy (NY); On-site; USD 71,000 - 74,000; Full time

Benefits offered by this job

Direct Deposit

Flexible Spending Account (FSA)

Life Insurance

Voluntary Benefits

Employee Assistance Program (EAP)

Generous PTO Plans (Sick, Vacation and

Employee Discounts

Job summary

Upstate Caring Partners in Town of Marcy, NY, is seeking a Residential Program Manager to oversee daily operations of multiple residences. You will coordinate staff schedules, ensure program-wide goals are met, maintain records, facilitate on-site orientation and training, and provide supervisory oversight under the program administrator.

Qualifications include an associates degree (BS/BA preferred) in Human Services or related field, a NYS driver’s license, and a minimum of three years’

Qualifications

• Associates Degree in Human Services or related field required.
• 15 credit hours must be completed to qualify for the Program Manager- Residential position.
• BS/BA in Human Services or related field preferred.
• Minimum three years’ experience managing a residential program.
• Valid NYS Driver’s License required.

Responsibilities

• Monitor the safety and well being of the individuals and report issues as necessary.
• Ensure accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.
• Maintain the timely completion of all records and reports.
• Supervise the daily operations of the residence.
• Ensure effective communication of daily work information and expectations.
• Maintain site staffing schedules and coverage. Use agency prescribed staff scheduling system
• Problem solve daily shift issues and/or conflicts as part of site leadership team.
• Provide coaching and counseling to DSP staff to enhance individual and team performance.

Education

Associates Degree in Human Services or related field

BS/BA in Human Services or related field preferred

Job description

• On-site
• Direct Care
• Full-Time
• Requisition #: PROGR008238

Description

$71,000 - $74,400 annually

The Residential Program Manager is responsible to oversee daily operations of multiple residences. The person in this position will ensure accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, and monitor and provide supervisory oversight to the overall operations of the program. The person in this position will also participate in Agency activities under the supervision of the program administrator.

Core Responsibilities

• Monitor the safety and well being of the individuals and report issues as necessary.
• Ensure the accomplishment of individuals’ goals and behavior plans; ensure that the Individual Program Plan (IPP) is implemented and documented.
• Maintain the timely completion of all records and reports.
• Supervise the daily operations of the residence.
• Ensure effective communication of daily work information and expectations.
• Maintain site staffing schedules and coverage. Use agency prescribed staff scheduling system
• Problem solve daily shift issues and/or conflicts as part of site leadership team.
• Provide coaching and counseling to DSP staff to enhance individual and team performance.

Qualifications

• Associates Degree in a related field.
• 15 credit hours must be completed to qualify for the Program Manager- Residential position.
• BS/BA in Human Services or related field preferred.
• Minimum three years’ experience managing a residential program.
• Valid NYS Driver’s License required.

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Direct Deposit
• Flexible Spending Account (FSA)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)
• Tuition Reimbursement
• Service Awards
• Employee Appreciation Events
• Employee Discounts

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Associates or better in Human Services or related field.

Preferred

Bachelors or better in Human Services or related field.

Experience

Required

3 years: Management of a residential program

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.