Program Manager

Fabrinet; Santa Clara (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Fabrinet in Santa Clara, CA is seeking a Program Manager to oversee customer programs through the contract manufacturing lifecycle. You will drive planning, scheduling, and cross-functional coordination across engineering, supply chain, and QA to ensure on-time and within-budget deliveries.

The role requires 8+ years in electronics manufacturing, with a Bachelor’s degree and MBA preferred. Strong financial acumen and excellent communication skills are essential for executive briefings and

Qualifications

• Knowledge of program management, manufacturing, supply chain, and operations functions, with strong financial acumen.
• Dynamic builder of relationships with customers, with track record of identifying new areas of opportunity and negotiating complex business deals.
• Well versed in all MS Office applications.

Responsibilities

• Analyze customer strategies and product plans to develop penetration strategies for new business opportunities.
• Cultivate customer relationships and deliver effective engagement with executives to advance deals.
• Brief senior executives on strategy and tactics to enhance customer relationships and revenue.
• Set and communicate proposal objectives and deliverables to maximize operating profit and revenue growth.
• Provide top-level status reports and CTB updates; manage capacity planning and realistic commitments.
• Expedite builds on the manufacturing floor and coordinate workflow between SMT and back-end testing.
• Ensure process readiness and resolve internal resource constraints to meet delivery goals.
• Provide real-time status updates to customers and escalate issues when needed.
• Monitor performance against key business metrics (revenue, margin, PPV, inventory turns, AR).

Skills

Program management

Customer relationship development

Strategic thinking

Project planning

Communication

Negotiation

Education

Bachelor’s degree

MBA preferred

Tools

MS Office

Job description

Job Purpose:

The Program Manager will be mainly responsible for managing the program implementation of a customer’s product through the contract manufacturing process. You will also be responsible for assigned projected planning, scheduling and oversight of hardware fabrication efforts, and ensure contractual deliveries are made on time and within budget.

Key Responsibilities:

1. Analyze and understand customer strategies, future product plans, and expansion activities to develop penetration strategies for new business opportunities
2. Expertly cultivate customer relationships, develop & deliver effective
3. Effectively brief and leverage senior executives on strategy and tactics to enhance customer relationships and consummate deals
4. Establish, communicate, and hold direct and matrix team accountable for proposal objectives and deliverable to maximize operating profit and revenue growth
5. Top Level shortage reports / CTB status reporting
6. Capacity planning and establishing realistic commits. For example, the number of SMT starts can be supported per day or per week.
7. Managing build priorities internally & with customer
8. Manages process readiness
9. Expediting units between work cells, test stations; Must be present on the manufacturing floor to expedite builds
10. Resolving internal resource constraints
11. Providing customer real-time status updates
12. Escalating need for support internally and externally to resolve issues slowing down builds
13. Timely and accurate daily build status reporting
14. Coordinates workflow between front end (SMT) and back end (MA and test)
15. Ensuring that performance on key business metrics achieves business objectives (revenue growth, margin performance, cost management/PPV, inventory turns, AR management, etc.) Understanding P&L.
16. Ensuring that performance on key customer satisfaction metrics achieves customer objectives (price performance, on-time delivery, quality, etc.)
17. Coordination of customer priorities with factory priorities.
18. Proactively providing feedback on opportunities for continuous improvement, based on having a solid understanding of engineering and manufacturing processes.
19. Interfacing with the customer at a high level and being able to successfully manage key revenue programs

Job Qualifications:

Education: Bachelor’s degree required, MBA preferred or equivalent to industry – Preferably in an Engineering Discipline

Experience: +8 years / CM Environment / Electronics Manufacturing

Required

1. Knowledge of program management, manufacturing, supply chain, and operations functions, and strong financial acumen.
2. Dynamic builder of relationships with customers, with track record of identifying new areas of opportunity and negotiating complex business deals for mutual benefit.
3. Well versed in all MS Office applications.

Required Training

Inter personal and communication skills, Negotiation skills

Job Competencies:

1. An effective communicator with customers, executives, peers, and subordinates.
2. Demonstrate alacrity, attention to detail and effectiveness.

FabrinetWest including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identify, age, disability, genetic information, veteran status, or any other characteristic protected by law.