Program Manager

HCA Healthcare, Inc.; Ocala (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

HCA Florida Ocala Hospital seeks a Program Manager responsible for the day-to-day operations of Hospitalist and Emergency Medicine programs, including revenue, credentialing, HR, and payroll for clinicians. You will drive onboarding timelines, ensure accurate staff privileges, and coordinate with the Medical Staff Office and regional leadership.

The role requires a bachelor’s degree in Health or Business Administration and 2+ years in healthcare.

Qualifications

• Bachelor’s degree in Health or Business Administration or related field preferred.
• Two or more years of healthcare experience.
• Experience in physician practice management or support service operations preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Responsibilities

• Oversees the day-to-day operational performance of Hospitalist and Emergency Medicine programs, including revenue flow and payroll for clinicians.
• Manages clinician onboarding, credentialing, enrollment, and timely completion of processes.
• Coordinates regular communication with clinicians and Medical Staff Office about progress and staff privileges.
• Develops documentation methods used in onboarding processes.
• Manages HR onboarding tasks (drug screening, background checks).
• Coordinates with CAQH updates for all program clinicians.
• Handles payroll processing and time reporting for clinicians.
• Coordinates with Service Center departments to resolve onboarding and HR items.
• Oversees coordination with Health Care Indemnity for liability coverage.

Skills

Onboarding coordination

HR coordination

Project coordination

Communication

Team collaboration

Education

Bachelor’s degree in Health or Business Administration

Tools

Microsoft Office Suite

Job description

• Location: HCA Ocala Hospital

• This is an individual contributor role that focuses on managing our Emergency and Hospital Medicine programs

Do you want to join an organization that invests in you as a(an) Program Manager? At HCA Florida Ocala Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs

What you will do in this role:

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner.

• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.

• Manages the development of documentation methods utilized in the onboarding process.

• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).

• Orders lab coats, supplies, business cards, etc.

• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.

• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.

• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.

• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.

• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

What you should have for this role:

• Bachelor’s degree in Health or Business Administration or related field preferred .

• Two or more years of healthcare experience.

• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.

• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Benefits

HCA Florida Ocala Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

\"Good people beget good people.\"- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.