Program Manager

Energize Marketing, LLC; New York (NY); Remote; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits

401k with company match

Paid holidays and vacation days

Fully remote work environment

Summer Fridays

Job summary

Energize Marketing is seeking a Program Manager to own the day-to-day management and client experience of assigned programs from sales handoff through completion, ensuring clients and internal teams stay aligned, deliverables stay on schedule, and programs are executed successfully.

You’ll serve as a primary point of contact for clients while coordinating across Customer Success and Operations, Sales, Demand Gen, Content, and other internal teams.

Qualifications

• 3–5 years of program management or similar client-facing experience.
• Experience with B2B technology marketing tactics such as demand generation, webinars, and content programs is preferred.
• Experience managing client-facing programs from kickoff through completion.
• Strong client communication and relationship-management skills.
• Bachelor’s degree in Marketing/Business/Communications or related field (or equivalent).

Responsibilities

• Take ownership of programs following the Sales handoff.
• Schedule and lead client kickoff calls.
• Establish project timelines, milestones, deliverables, responsibilities and expectations.
• Serve as the primary day-to-day client contact for assigned programs.
• Coordinate client and internal stakeholders across multiple teams to keep programs on track.
• Escalate delivery risks and scope issues before they become problems.
• Partner with teams to ensure successful program delivery and client satisfaction.

Skills

Program management

Project management

Customer success

Account management

Client-facing communication

Education

Bachelor’s degree or equivalent experience

Tools

Monday.com

HubSpot

Job description

Location: Remote within the United States. Candidates must reside and be authorized to work in the United States. Employment Type: Full-Time Reports To: Director of Customer Success and Operations Salary: $65,000 to $80,000, depending on relevant experience and qualifications.

About the Role

Energize Marketing is looking for a Program Manager to own the day-to-day management and client experience of assigned programs from sales handoff through completion, ensuring clients and internal teams remain aligned, deliverables stay on schedule, and programs are executed successfully. You’ll serve as a primary point of contact for clients while coordinating closely across Customer Success and Operations, Sales, Demand Gen, Content, and other internal teams.

The role will span programs ranging from straightforward demand generation campaigns and webinars to global research, content initiatives, and complex integrated programs. This is an ideal role for someone who enjoys client interaction, project ownership, and bringing structure to complex, fast-moving programs.

Key responsibilities

• Take ownership of programs following the Sales handoff.
• Schedule and lead client kickoff calls.
• Establish project timelines, milestones, deliverables, responsibilities and expectations.
• Serve as the primary day‑to‑day client contact for assigned programs.
• Coordinate client stakeholders and internal stakeholders across Customer Operations, Sales, TechStudio/Content and other functions.
• Keep projects moving by proactively following up on approvals, assets, targeting requirements, deliverables and outstanding decisions.
• Communicate status, next steps, risks and timeline changes to clients.
• Ensure internal teams have everything necessary to meet client commitments.
• Partner with Customer Operations on lead and campaign reporting and manage client‑facing delivery and communications.
• Coordinate QBRs using reporting/decks prepared by Customer Operations and participate in/present in client meetings as appropriate.
• Identify client needs, expansion opportunities and renewal signals.
• Support renewals and upsells in collaboration with department leadership and Sales.
• Coordinate with Sales to ensure smooth program handoffs and continuity from contract receipt through program completion.
• Partner closely with internal teams across Content, Research, Webinars and Demand Gen to successfully manage standalone and integrated programs.
• Escalate delivery risks, client concerns and scope issues before they become larger problems.
• Measured on client satisfaction + program delivery.

What We’re Looking For:

• 3–5 years of program management, project management, customer success, account management, or similar client‑facing experience.
• Experience within B2B technology marketing tactics such as demand generation, content syndication, webinars, research, and content marketing programs is strongly preferred.
• Experience managing client‑facing programs from kickoff through completion, including timelines, deliverables, stakeholder coordination, approvals, reporting and ongoing client communication.
• Strong client communication and relationship‑management skills, with the confidence to lead meetings, manage expectations and navigate changing priorities.
• Strong organizational and project management skills with excellent attention to detail and the ability to manage multiple programs, deadlines and stakeholders simultaneously.
• Proactive, solutions‑oriented mindset with the ability to identify risks, keep programs moving and elevate issues appropriately.
• Comfortable collaborating across internal teams while taking ownership of the overall client experience and successful program delivery.
• Experience with project management, CRM and/or digital marketing platforms such as Monday.com, HubSpot or similar systems preferred.
• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent professional experience).

Benefits & Perks:

At Energize Marketing, we foster a collaborative environment where innovation and growth go hand in hand. Our benefits include:

• Competitive medical, dental, and vision plans
• HSA and FSA plans
• Employer‑paid insurance (short‑term, long‑term, basic)
• 401k with company match
• Generous paid time off, including 12 paid holidays and 15 vacation days
• Summer Fridays
• Fully remote work environment

About Energize Marketing:

We are a leading global B2B media and demand generation provider, empowering marketers to accelerate pipeline growth and achieve business goals faster.

Our full‑funnel solutions—Demand Generation, Webinars, Content Marketing, and Virtual Events—connect brands with key decision‑makers at every stage of the buying journey. Backed by our worldwide audience solution, energizeDB® and our owned and operated market‑leading brands—TechChannels™, TechResources™, TechTalks™, TechEvents™, and TechStudio™—we connect with B2B professionals worldwide.

Our commitment to client success and delivering high‑impact, data‑driven programs continues to earn industry recognition. Energize Marketing was named the Cybersecurity Marketing Society’s Most Effective Lead Gen Vendor in both 2024 and 2025, earning the honor for two consecutive years, and was also recognized as Best Webinar Partner in 2025. Most recently, we earned 2026 FinTech B2B Marketing Awards for Best ABM Campaign and Best Lead Gen/Demand Gen Campaign and were named to the 2026 Inc. 5000 list of America’s fastest‑growing private companies.

With a proven ability to accelerate pipeline and thought leadership for the world’s fastest‑growing tech, cybersecurity, and fintech brands, we’re scaling up and looking for a talented Program Manager to help us continue delivering exceptional programs and client experiences.