PROGRAM MANAGER

SCO Family of Services; New York (NY); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

SCO Family of Services seeks a qualified supervisor for its youth residential programs in New York. You will oversee daily routines, develop engaging activities, and ensure safety and compliance across facilities.

Responsibilities include staff development, recruitment, and coordination with agencies to sustain services, while promoting a respectful, ethical culture among youth and staff.

Formación

• High School Diploma or GED; Bachelor's degree preferred.
• Significant college-level coursework in Human Services.
• Demonstrated experience in children’s residential services.
• Residence in or connection to the community served.
• Proficiency in the language(s) of the community’s major cultural groups.

Responsabilidades

• Oversee daily routines, enrich activity programming, and maintain positive peer relationships.
• Ensure compliance with city and state regulations and proper documentation.
• Support casework with youth and families focusing on education, health, and vocational services.
• Lead staff development, recruit and supervise Child Care staff, and conduct weekly team meetings.
• Schedule staff and participate in management and program meetings.

Conocimientos

Experience in children’s residential

Community residency/connection

Language proficiency for community

Educación

High School Diploma or GED

Bachelor’s degree preferred

Human Services coursework

Descripción del empleo

Program Services

• Ensure high-quality food services, resident care, and staff-youth relationships.
• Oversee daily and weekly routines, enriching activity programming, and positive peer group dynamics.
• Implement effective behavioral management strategies, including discipline and limits.
• Facilitate regularly scheduled resident house meetings across all assigned facilities.

Household Issues

• Maintain clean, safe, and organized facilities with proper fire protection systems.
• Advocate for adequate furnishings, timely repairs, and maintenance.
• Ensure culturally relevant and aesthetically pleasing facility decorum.

Youth and Family Services

• Support and enhance casework with youth and families, emphasizing educational, health, and vocational services.
• Promote family-to-family engagement and mentor birth parents.
• Leverage community resources and partnerships to support youth and families during and post-discharge.
• Build effective relationships with agencies to ensure continuity of services.

Staff Development

• Participate in recruiting and selecting Child Care staff.
• Provide training and development opportunities for staff members.
• Directly supervise Senior Child Care Workers (CCWs) and oversee supervision of other CCWs.
• Lead weekly team meetings for assigned facilities.

Administrative

• Ensure compliance with City and State regulations.
• Maintain high-quality documentation and reporting practices.
• Manage program budgets and fiscal controls.
• Schedule Child Care staff and actively participate in management and program meetings.

Normative Issues

• Model and promote ethical, dependable, and accountable behavior among staff and residents.
• Foster a culture of teamwork and positivity while addressing and discouraging negative attitudes and behaviors.
• Perform other duties as assigned.

Qualifications Required

• High School Diploma or GED. Bachelor’s Degree preferred
• Significant college-level coursework in Human Services.
• Demonstrated experience and success in children’s residential services.
• Residence in or connection to the community served.
• Proficiency in the language(s) of the community’s major cultural groups.

This position requires successful completion of Therapeutic Crisis Management (TCI) training, which includes a written test and demonstration of the competency to perform physical restraints, as specified by the program and regulatory body. Additionally, staff must successfully complete all required TCI refreshers in order to maintain continued employment.

Travel Required

Yes . 50%

Education

Required

High School or better.

Preferred

Bachelors or better.

Licenses & Certifications

Required

DRIVER'S LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.