Program Manager

Mettler-Toledo International, Inc; Lutz (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) with company match

Tuition reimbursement

Wellness programs

Parental leave

Job summary

Mettler Toledo International, Inc seeks a Program Manager to lead the Key Account Project Management Team and govern the KA Program. You will coordinate with customers and cross-functional teams to ensure projects meet scope, schedule, and budget while delivering technical excellence.

This role requires strong leadership, communication, and problem-solving abilities. Based in Florida, this position emphasizes hands-on project leadership, process improvement, and collaboration with engineering,

Qualifications

• 5+ years of project/program management experience in a technical environment.
• Experience leading cross-functional teams and managing multiple workstreams.
• Strong communication, presentation, and stakeholder management skills.
• Knowledge of PMP principles and project lifecycle disciplines.

Responsibilities

• Lead the Key Account Project Management Team and KA program governance.
• Ensure projects are delivered on time, within budget, and aligned with customer requirements.
• Coordinate with customers, engineering, manufacturing, and service teams for successful delivery.
• Develop project documentation, charters, risk registers, and communication plans.
• Support training, FATs, customer visits, and technical reviews.

Skills

Project management

Stakeholder mgmt

PMP principles

Cross-functional

Risk management

Communication

Education

Bachelor's degree in PM or Engineering

Tools

PowerPoint

Outlook

Visio

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

The Program Manager (PgM) oversees the Key Account (KA) Project Management Team while directly managing strategic key account projects using Project Management Professional (PMP) principles. This role is responsible for governance of the KA Program, including project methodologies, resource optimization, and the training and development of KA Project Managers. The Program Manager ensures projects are delivered on time, within budget, within scope, and in alignment with customer expectations. Working closely with customers, cross-functional teams, and business units, the PgM captures requirements, drives project execution, provides technical expertise, and supports operational activities including technical reviews, FATs, customer visits, competitive analysis, and training initiatives.

• Lead and develop the Key Account Project Management Team while managing assigned key account projects.
• Govern the KA Program, including project management processes, resource utilization, and coaching of Project Managers.
• Manage projects through all phases of the project lifecycle: initiation, planning, execution, monitoring/control, and closure.
• Apply project management best practices to ensure successful delivery of projects on time, within budget, and to customer requirements.
• Develop, maintain, and manage project documentation including project plans, trackers, charters, communication plans, and risk management tools.
• Serve as a technical subject matter expert for internal teams, agents, and customers, promoting knowledge sharing across the organization.
• Collaborate with customers and business units to define and implement system features, functionality, and technical solutions for key accounts.
• Participate in technical reviews to ensure solutions are accurate, feasible, sustainable, and aligned with customer requirements.
• Maintain Key Account technical specifications, price lists, URS documentation, and review bid packages to support accurate quoting and project execution.
• Travel as needed to customer sites to conduct surveys, deliver technical presentations, support sales efforts, and ensure customer satisfaction.
• Support design reviews, quality, service, production meetings, product demonstrations, and specialized testing activities as required.
• Participate in customer and internal Factory Acceptance Tests (FATs), identifying deficiencies, coordinating corrective actions, and ensuring design updates are documented and communicated.
• Develop and deliver training programs, application tools, and standard operating procedures (SOPs) to support cross-functional teams.
• Maintain professional and technical expertise through ongoing education, certifications, industry engagement, and professional networking.
• Comply with all company safety policies and procedures.
• Perform other duties as assigned by the Business Manager.
  

What You Need to Succeed

• 5 years or more experience with Project Management.
• Bachelors equivalent technical experience in Project Management or Engineering.
• Ability to handle a hectic, fast pace, ever-changing work environment, while maintaining a professional attitude
• Ability to juggle multiple projects at one time.
• Must be extremely organized, efficient, detail-oriented, innovative and effective problem-solver
• Ability to work independently or with a team.
• Exceptional communication skills and presentation skills (written and verbal), as well as excellent interpersonal skills to foster interaction within all levels of the organization, clients and subcontractors
• Experience with computerized office systems and software (i.e., Microsoft PowerPoint, Microsoft Outlook, Visio)
• Must be able to meet difficult deadlines.
• Support and conform to 5S objectives.
• Strong problem-solving abilities.
• Be able to interpret different learning style requirements and adapt training to the various styles as required

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.