Program Manager

Volunteers of America Mid-States; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health and Wellness

Medical Coverage

Dental Coverage

Vision Coverage

403b retirement plan with company fund

Employee discounts

Paid time off from day one

Job summary

Volunteers of America Mid-States in Knoxville, TN, seeks a Program Manager for the HVRP program to provide leadership, oversee operations, ensure grant compliance, and supervise staff on-site.

Reporting to the Director, VOA Work, the role emphasizes program effectiveness, partnerships, and expansion activities while maintaining compliance with organizational policies and COA standards.

Qualifications

• Bachelor degree in Social Work or related field with three years experience, or seven years relevant experience without a degree.
• Demonstrated leadership, program management, staff supervision, and grant management experience.

Responsibilities

• Oversee day-to-day operations of the HVRP program.
• Ensure program goals, grant deliverables, and service outcomes are achieved.
• Provide staff supervision, leadership, and training.
• Ensure compliance with VOA policies and COA standards.
• Complete required reports and documentation.
• Develop community partnerships and outreach activities.
• Assist with budgets, manuals, policies, and operational planning.
• Perform PQI duties as assigned.

Skills

Leadership

Program management

Staff supervision

Grant management

Education

Bachelor's degree in Social Work or related field

Job description

INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

POSITION TITLE: Program Manager

LOCATION: Knoxville, TN

STATUS: Full-Time Salaried (Exempt)

PROGRAM: VOA Work / HVRP Program

REPORTS TO: Director, VOA Work

INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts

Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)

All company paid benefits and paid time off effective day one

Work Culture

• Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

JOB SUMMARY AND QUALIFICATIONS: The Program Manager provides leadership, oversight, and operational management for the HVRP Program. Working on-site in Knoxville, Tennessee, the Program Manager supervises staff, manages program operations, ensures grant compliance, oversees program effectiveness, and supports expansion activities under the direction of the Director of VOA Work.

Qualifications:

• Bachelor degree in Social Work or related field with three years experience, or seven years relevant experience without a degree.
• Demonstrated leadership, program management, staff supervision, and grant management experience.

RESPONSIBILITIES:

• Oversee day-to-day operations of the HVRP program.
• Ensure program goals, grant deliverables, and service outcomes are achieved.
• Provide staff supervision, leadership, and training.
• Ensure compliance with VOA policies and COA standards.
• Complete required reports and documentation.
• Develop community partnerships and outreach activities.
• Assist with budgets, manuals, policies, and operational planning.
• Perform PQI duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.