Program Manager

NLP Logix; Jacksonville (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

NLP Logix seeks a Program Manager to drive complex, multi-workstream client programs from planning through delivery at our Jacksonville onsite office.

You will coordinate across Data Science, Engineering, Product, Agile Delivery, Release Management, Quality Assurance, and Client Success to align priorities, surface risks, and provide clear visibility into program health. This role centers on delivery execution and governance.

Note: it does not own client sales, renewals, or account expansion.

Qualifications

• Experience coordinating projects, programs, or cross-functional delivery.
• Experience in technology, software, analytics, or data-driven environments.
• Ability to manage multiple priorities and surface risks.
• Excellent written and spoken communication.

Responsibilities

• Coordinate delivery across multiple client programs and workstreams.
• Maintain integrated schedules, milestones, dependencies, and critical-path activities.
• Facilitate client status meetings, planning sessions, and issue-resolution discussions.
• Prepare reporting on timelines, risks, issues, decisions, and budgets.
• Maintain program risk, issue, dependency, and decision logs.
• Support executive steering committee preparation and internal reviews.
• Track budgets, forecasts, and financial risks.
• Collaborate with Release Management and Client Success for alignment.
• Identify blockers and coordinate mitigation plans.
• Ensure governance materials remain current.

Skills

Strong organizational skills

Clear written and verbal communication

Education

PMP

PgMP

SAFe SPC or RTE

Certified ScrumMaster

ITIL

Tools

Smartsheet

Jira

Azure DevOps

Job description

NLP Logix is seeking a Program Manager to help drive the successful delivery of complex, multi-workstream client programs. This role is ideal for someone who enjoys bringing structure to moving parts, aligning cross-functional teams, and keeping high-impact work on track.

You will work across Data Science, Engineering, Product, Agile Delivery, Release Management, Quality Assurance, and Client Success to coordinate priorities, manage dependencies, surface risks, and create clear visibility into program health.

This role is focused on delivery execution and governance and does not own client sales, renewals, or account expansion.

Program Manager

Location: Jacksonville, FL - 100% Onsite

About NLP Logix

NLP Logix is one of the fastest-growing AI consultancies in the United States. Founded in 2011 and headquartered in Jacksonville, Florida, we specialize in artificial intelligence, machine learning, advanced analytics, and data-driven solution development.

We help organizations solve complex business challenges by combining innovative technology, custom problem-solving, and disciplined delivery practices that move AI solutions from concept to production.

NLP Logix participates in E-Verify. All employees must complete Form I-9 and provide documentation confirming their identity and authorization to work in the United States. NLP Logix does not currently provide employment sponsorship.

What You’ll Do

• Coordinate delivery across multiple client programs and workstreams.
• Maintain integrated schedules, milestones, dependencies, and critical-path activities.
• Facilitate client status meetings, planning sessions, and issue-resolution discussions.
• Prepare clear reporting on timelines, risks, issues, decisions, financials, and resource needs.
• Maintain program-level risk, issue, dependency, and decision logs.
• Lead internal program reviews and support executive steering committee preparation.
• Track budgets, forecasts, burn rates, and financial risks.
• Identify blockers, coordinate mitigation plans, and elevate issues appropriately.
• Ensure program documentation, approvals, and governance materials remain current.
• Support release readiness and cross-team coordination for deployments.
• Partner with Release Management without directly owning release execution.
• Collaborate with Client Success to maintain alignment and clear ownership.
• Provide input on staffing needs and work with leadership to address capacity gaps.
• Help teams make timely decisions and stay accountable to delivery commitments.

What We’re Looking For

• Experience coordinating projects, programs, client delivery, or cross-functional workstreams.
• Experience in a technology, software, analytics, consulting, or data-driven environment.
• Strong organizational skills and the ability to manage multiple priorities.
• Clear written and verbal communication skills.
• Ability to identify and manage risks, dependencies, issues, and decisions.
• Confidence communicating with both technical and non-technical audiences.
• Strong collaboration skills and the ability to influence without direct authority.
• Familiarity with tools such as Smartsheet, Jira, or Azure DevOps.
• Exposure to artificial intelligence, machine learning, or data science programs is preferred.
• Strong attention to detail, follow-through, and accountability.

Preferred Certifications

Certifications are not required but may include:

• PMP or PgMP
• SAFe certifications, including SPC or RTE
• Certified ScrumMaster or Agile coaching certifications
• ITIL certification or working knowledge

Work Environment

This is a full-time, 100% onsite position based at the NLP Logix office in Jacksonville, Florida. Regular in-person collaboration with internal teams and leaders is an essential part of the role.

NLP Logix is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.