Program Manager

Hawaii Medical Service Association; Honolulu, Northern (HI, KY); On-site; USD 68,000 - 133,000; Full time

Job summary

Hawaii Medical Service Association in Honolulu is seeking a Program Manager to lead high‑level cross‑department programs from design through implementation in a hybrid Hawaii-based role.

You will define scope, develop plans, manage budgets, monitor risks, and communicate progress to stakeholders while guiding project teams and vendors to align with corporate strategy.

Qualifications

• Bachelor's degree and five years of related work experience, including 2 years of project management experience.
• Experience with projects and business functions.
• Strong analytical skills.
• Strong presentation skills, with the ability to effectively communicate complex information and make recommendations to key decision makers.
• Possess general knowledge of financial concepts — (i.e. balance sheets, financial statements).
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office products Word, Excel, PowerPoint and Outlook.
• Intermediate working knowledge of Microsoft Office applications including Word, Excel, PowerPoint and Outlook.

Responsibilities

• Program Management: lead multiple high-level, cross‑department programs from design through implementation with executive sponsors.
• Develop full-scale project plans with tasks, timeline, resources and budgets.
• Monitor risks and issues; communicate progress to stakeholders.
• Provide direction to the project team and vendor management as needed.
• Coordinate cross-functional activities to ensure alignment with goals.

Skills

Project management

Analytical skills

Presentation skills

Verbal and written communication

Financial concepts

MS Office proficiency

Cross-functional collaboration

Education

Bachelor's degree + 5 years experience

Equivalent combination of education and experience

Job description

**Hybrid Work Environment - Must reside in Hawaii**

Pay Range: $68,000 - $133,000

Note: Individuals typically begin between the minimum to middle of the pay range

Manages various special projects which have a direct impact on key corporate initiatives and/or operational goals from design through implementation. The Program Manager will oversee cross-departmental activities, utilize project management models and skills, and manage relationships with internal and external stakeholders and vendors to ensure the continued success of the program/project(s) and consistency with corporate strategy, commitments, and goals.

Minimum Qualifications

• Bachelor's degree and five years of related work experience, including 2 years of project management experience; or an equivalent combination of education and related work experience.
• Experience with projects and business functions.
• Strong analytical skills
• Strong presentation skills, with the ability to effectively communicate complex information and make recommendations to key decision makers
• Possess general knowledge of financial concepts -- (i.e. balance sheets, financial statements)
• Effective verbal and written communication skills
• Proficiency with Microsoft Office products Word, Excel, PowerPoint and Outlook
• Intermediate working knowledge of Microsoft Office applications.
  
  • Including but not limited to Word, Excel, PowerPoint and Outlook.

Duties and Responsibilities

• Program Management:
  Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors:
  
  • Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals
  • Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation
  • Monitors on-going program dynamics, manages risks, and resolves issues
  • Keeps stakeholders informed of progress and communicates/presents progress and status to a variety of audiences
  • Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts
  • Implements and manages project changes and interventions to achieve project outputsMay act as business owner as needed to provide ongoing project support
• Cross-Functional Integration and Communication:
  Creates and fosters working relationships with internal and external parties that facilitate program success:
  
  • Keeps an open line of communication between key stakeholders where information is monitored and shared
  • Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project
  • Manages relationships and contracts with vendors providing services under the project as needed
  • Coordinates and documents steering and leadership committee/team activities
  • Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties
• Research and Analysis:
  
  • Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies
  • Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions
  • Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement
  • Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results
• General:
  
  • Contributes to the development and coordination of best practices, project standards, procedures and quality objectives.
  • Serves as a team player, role model and mentor for other employees in the organization
  • Performs all other miscellaneous responsibilities and duties as assigned or directed.

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