Program Manager

Human Service Chamber; Columbus (OH); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Hybrid work environment

Paid time off

Professional development opportunities

Retirement plan

Job summary

Greenleaf is seeking an experienced, motivated Program Manager for the Empowering Employment program. This full-time, exempt leadership role oversees program operations, staff development, participant services, and community partnerships to drive employment outcomes.

The manager will supervise instructional staff, manage enrollment and services, monitor compliance, and engage with schools, employers, and referral sources.

Qualifications

• Minimum 2-3 years of related experience or training.
• Strong leadership, supervision, and staff development skills.
• Excellent communication, organization, and relationship-building abilities.
• Experience with technology, documentation systems, and data tracking tools.

Responsibilities

• Supervise, coach, and support Empowering Employment instructional staff.
• Oversee program enrollment, scheduling, participant services, and daily operations.
• Develop and maintain relationships with schools, referral sources, employers, families, and community partners.
• Monitor grant deliverables, documentation requirements, and compliance standards.
• Represent Greenleaf within the community and support organizational goals.

Skills

Leadership

Staff development

Communication

Organization

Relationship-building

Time management

Problem solving

Tech/datas tools

Education

High school diploma or equivalent

Tools

Documentation systems

Data tracking tools

Job description

Greenleaf is seeking an experienced, motivated, and relationship-driven Program Manager for our Empowering Employment program. This full-time, exempt leadership position is responsible for overseeing program operations, staff development, participant services, community partnerships, compliance activities, and program growth initiatives.

The Program Manager plays a critical role in ensuring high-quality services and positive employment outcomes for participants while supporting and developing a team of instructional staff. The ideal candidate is a collaborative leader who is passionate about empowering individuals, building community relationships, and driving continuous program improvement.

What You’ll Do

Leadership & Staff Development

• Supervise, coach, and support Empowering Employment instructional staff
• Conduct performance management, regular feedback, and professional development activities
• Foster a positive, collaborative, and mission-driven team culture

Program Operations

• Oversee program enrollment, scheduling, participant services, and daily operations
• Ensure services are delivered effectively and align with organizational standards
• Support program planning and implementation to meet participant and organizational goals
• Manage multiple priorities while maintaining quality service delivery

Community Partnerships & Outreach

• Develop and maintain relationships with schools, referral sources, employers, families, and community partners
• Identify opportunities for participant recruitment and program growth
• Represent Greenleaf within the community and strengthen organizational partnerships
• Serve as a key point of communication for stakeholders connected to the program

Compliance, Outcomes & Continuous Improvement

• Monitor grant deliverables, documentation requirements, and compliance standards
• Track participant outcomes and program performance data
• Analyze data and participant feedback to identify opportunities for improvement
• Implement quality improvement initiatives that strengthen participant experiences and outcomes

Organizational Leadership

• Participate as a member of the management team
• Support agency-wide strategic initiatives and organizational goals
• Collaborate with leadership to ensure long‑term program sustainability and success

Required Qualifications

• High school diploma or equivalent
• Minimum of 2-3 years of related experience or training
• Strong leadership, supervision, and staff development skills
• Excellent communication, organization, and relationship-building abilities
• Ability to manage multiple priorities, meet deadlines, and solve problems independently
• Experience utilizing technology, documentation systems, and data tracking tools

Preferred Qualifications

• Experience in program management or workforce development programs
• Experience supervising and developing staff
• Experience working with community partners, schools, employers, or referral agencies
• Experience with outcomes tracking, compliance requirements, and grant‑funded programs
• Knowledge of employment services, vocational programming, or human services settings

Benefits:

• 401(k)
• Flexible schedule
• Hybrid work environment
• Paid time off
• Professional development opportunities
• Retirement plan

Work Location: Hybrid Remote in Columbus, OH 43214

Why Join Greenleaf?

• Opportunity to make a meaningful impact in the lives of individuals seeking employment success
• Collaborative and supportive leadership team
• Professional growth and leadership development opportunities
• Hybrid work environment with flexibility
• Meaningful work focused on community inclusion and employment outcomes

Take care,
The Greenleaf Team

Greenleaf’s DEIA Policy considers all differences, including disability, race, culture, age, gender (identity and expression), sexual orientation, spiritual beliefs, socioeconomic status, and language. We want employees, participants, board members, volunteers, business partners, referral sources, and other stakeholders involved with Greenleaf to feel valued and respected. We are committed to a nondiscriminatory approach driven by recognition, affirmation, and support of diverse lived experiences. We provide equal opportunity for employment and advancement in all departments, programs, and worksites.