Program Manager

Applied Industrial Technologies; City of Syracuse (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Applied Fluid Power seeks a Process Manager to own ERP workflow design and data integrity across its systems, linking ERP processes to analytics and AI platforms. This role sits at the intersection of business operations and data governance, guiding the P21 golden template and the P21-to-Prism pipeline to deliver clean, timely data.

Reporting into the Data & AI function, you’ll partner with IT, Finance, and subsidiary operations to ensure migration readiness and process consistency across ~20

Qualifications

• 5+ years of ERP experience with hands-on P21 or Epicor.
• Experience with distribution or industrial business processes.
• Ability to design and document business processes producing clean data.
• Experience working across multiple business units with varying maturity.
• Comfortable operating in ambiguity with limited team.

Responsibilities

• Own and maintain the P21 golden template across ~20 subsidiaries.
• Define data entry standards at process level to ensure data quality.
• Identify and close data quality gaps.
• Partner with subsidiary leaders to align processes to standards.
• Own data pipeline from P21 to Prism; ensure completeness and accuracy.
• Define field mapping and data quality thresholds.
• Troubleshoot pipeline failures with IT.
• Coordinate Epicor lift-and-shift migration ensuring data quality.
• Ensure golden template is preserved during migration.
• Coordinate with Data Manager on governance and AI readiness.
• Support ERP to tagging, supplier connectivity, downstream AI use cases.
• Participate in ERP/community of practice as ERP expert.

Skills

ERP systems

P21 / Epicor experience

Distribution/industrial processes

Process design & documentation

Cross-functional collaboration

Ambiguity tolerance

Tools

Power BI

Prism

Job description

The Process Manager is Applied Fluid Power's owner of how work flows through its ERP systems and how that work produces clean, reliable data. This role sits at the intersection of business operations and data integrity - responsible for the P21 golden template, ERP process design, and the pipeline that moves operational data into Applied Fluid Power's analytics and AI platforms.

This is a critical hire for Applied Fluid Power's three-year data strategy. Clean data at the point of entry is the foundation everything else is built on.

ERP Process Design & Governance

• Own and maintain the P21 golden template across Applied Fluid Power's ~20 subsidiaries
• Define and enforce data entry standards at the process level - ensuring quality is built in, not corrected downstream
• Identify and close process gaps that produce bad, missing, or inconsistent data
• Partner with subsidiary operations leaders to align local processes to Applied Fluid Power standards

P21-to-Prism Pipeline

• Own the data pipeline from P21 (ERP) to Prism (analytics layer) - ensuring completeness, timeliness, and accuracy
• Define field mapping, transformation logic, and data quality thresholds
• Work with IT to troubleshoot and resolve pipeline failures

Epicor / Cloud Migration Coordination

• Serve as the business-side point of contact for the Epicor lift-and-shift migration
• Validate that cloud migration preserves data quality and process integrity
• Ensure the golden template is carried forward, not overwritten, during migration

Cross-Functional Coordination

• Coordinate tightly with the Data Manager on governance, metadata standards, and AI pilot readiness
• Ensure ERP processes support data tagging, supplier connectivity, and downstream AI use cases
• Participate in the community of practice as the ERP and process subject matter expert

What We're Looking For

Required

• 5+ years of experience with ERP systems, with hands-on P21 / Epicor experience strongly preferred
• Strong understanding of distribution or industrial business processes (order management, procurement, inventory, service)
• Demonstrated ability to design and document business processes that produce clean, structured data
• Experience working across multiple business units or subsidiaries with varying levels of process maturity
• Comfortable operating in ambiguity and working without a large team beneath you

Preferred

• Experience with ERP cloud migrations (lift-and-shift or re-implementation)
• Familiarity with data pipelines, analytics platforms (e.g., Power BI, Prism), or data governance concepts
• Prior experience at a fluid power, industrial distribution, or manufacturing company

How This Role Fits

The Process Manager reports into Applied Fluid Power's Data & AI function and coordinates closely with IT, Finance, and subsidiary operations leadership. It works in tandem with the Data Manager - who owns governance standards and the business data framework - while this role owns the ERP-side execution of those standards.

This is a foundational hire. You won't have a large team, but you'll have executive visibility, meaningful scope, and the ability to shape how Applied Fluid Power's operational data infrastructure evolves over the next three years.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.