Program Manager

WebMD, LLC.; City of Niagara Falls (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Retirement Plan

Life and Disability Insurance

Employee Assistance Program (EAP)

Commuter/Transit Benefits

Job summary

MedscapeLIVE!, a Medscape Company, is seeking a skilled Project Manager to oversee live and virtual events across multiple therapeutic areas. You will manage timelines, budgets, scope, and stakeholder communications to ensure client satisfaction and successful event delivery.

This role requires strong team leadership, excellent organizational skills, and the ability to work across time zones. Some travel is required, and proficiency with tools like Workfront, Aventri, SharePoint, and Zoom is

Qualifications

• Bachelor degree required.
• PMI certification a plus.
• Minimum of four years' progressively responsible project and process management experience.
• Experience in healthcare or medical education environment strongly preferred.
• Experience with continuing medical education materials or live events is a plus.
• Experience in an external client-facing environment.
• Excellent time management and organizational skills; detail oriented.
• Proficient with Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
• Experience with web-based document sharing sites (SharePoint/Box), browser-based project management tools (Workfront), videoconferencing platforms (Zoom/Google Meet), event management platforms (Aventri) and collaboration tools (Teams/Slack).
• Ability to travel 20-35% of the time.

Responsibilities

• Manage short and long-term projects involving multiple teams across departments and time zones.
• Use a web-based project management tool to ensure processes are followed and projects stay on time, within budget and scope.
• Plan and conduct status meetings and communicate goals and progress to stakeholders.
• Coordinate meeting materials and logistics; provide onsite management for content delivery both in-person and virtually.
• Identify delays and issues and work with senior staff to resolve them.
• Act as primary contact for external partners/vendors/conferences to supply materials for project tasks.
• Perform additional duties as assigned.

Education

Bachelor degree

PMI certification

Tools

SharePoint

Box

Workfront

Zoom

Google Meet

Aventri

Teams

Slack

Travel 20-35%

Job description

MedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Position Summary:

MedscapeLIVE! develops and produces compelling live events designed to produce behavioral outcomes in a multitude of therapeutic areas in tailored formats across the globe. If you are looking for a career that provides you the ability to manage timelines, meet tight deadlines, provide clear and concise communication, and organize in-person and virtual events, this is the position for you. You will be responsible for delivering projects on time and within scope. You will serve as the main point of contact for all internal project stakeholders as well as clients.

What You’ll Do:

• Manage short and long-term projects involving multiple team members representing different departments throughout the company, based across multiple time zones, including global teams and clients.


• Use our web-based project management tool to ensure development processes are followed and projects are on time and within budget and specification


• Manage project initiation, planning and status meetings and send ongoing communications to the project team, outside partners, and clients related to program goals and status


• Coordinate the meeting materials and logistics and provide onsite management assistance for content presented in-person and virtually


• Communicate potential project delays and issues and work with senior team members to overcome issues


• Serve as point of contact for external partners/clients/vendors/conferences to provide materials necessary to perform their project-related tasks


• Complete other responsibilities, as assigned

Who You Are:

• A person who obtains satisfaction in the on-time, on-budget, within scope delivery of projects, from initiation through completion


• Someone who excels at developing and fostering positive team dynamics


• A high-energy, true team player who jumps in and tackles new assignments and constantly looks for ways to help the department


• Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities


• Enjoys leveraging technology to contribute to the execution of projects, events, and more effective communication.


• Someone who can work overtime or travel for project assignments and events, as needed

Qualifications:

• Bachelor Degree required; PMI certification a plus


• Minimum of four years' progressively responsible project and process management experience required; within the healthcare environment or medical education environment strongly preferred


• Experience with continuing medical education materials or live events a plus


• Experience in an external client-facing environment


• Highly professional, ability to work independently, and easy rapport in building collaborative work relationships


• Outstanding time management and organizational skills and possess an eye for details


• Above average ability to use Microsoft Suite (Word, PowerPoint, Outlook, Excel)


• Experience with web-based document sharing sites (such as SharePoint or Box), browser-based project management tools (such as Workfront), video conference platforms (such as Zoom and Google Meet), event management platforms (such as Aventri) and intrateam communications tools (such as Teams and Slack); all a plus


• Ability to travel 20-35% of the time

Salary range: $75,000 - $80,000

Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.

Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

• Health Insurance (medical, dental, and vision coverage)


• Paid Time Off (including vacation, sick leave, and flexible holiday days)


• 401(k) Retirement Plan with employer matching


• Life and Disability Insurance


• Employee Assistance Program (EAP)


• Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.