Program Manager

Capsa-Healthcare; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement Plan

Paid Time Off

Paid Holidays

Mentorship Network

Professional Development

Monthly Employee Activities

Relocation Assistance

Job summary

BlueBin in Chicago, IL, is seeking a Program Manager to lead client-facing projects in healthcare supply chain. You will oversee teams, manage stakeholders, and ensure on-time delivery while coaching and developing your staff.

The role requires strategic thinking and hands-on program governance. You will coordinate installation, system integration, and Lean 6S initiatives, while maintaining budget discipline and quality control.

Qualifications

• Bachelor's degree in a relevant field.
• 2–5 years of project management experience in healthcare supply chain.
• Strong leadership, coaching, and communication skills.
• Proficiency with Monday.com and BlueQ tools.
• Understanding of Lean 6S and process improvement.
• Ability to manage budgets and inventory effectively.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Lead program build, installation, and system integration with stakeholders.
• Oversee project milestones, deliverables, and risk management.
• Manage hardware budgets and inventory, ensuring proper procurement.
• Lead client meetings, provide status updates, and drive satisfaction.
• Coach and develop team members, conduct trainings, and track performance.
• Apply Lean 6S to improve processes and standardize practices.
• Ensure quality control and successful go-live implementations.

Skills

Leadership

Communication

Budget management

Inventory management

Team coaching

Lean 6S

Stakeholder mgmt

Project governance

Education

Bachelor's degree

Tools

Monday.com

BlueQ

Job description

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Program Manager

Active - Exempt full-time Full time Chicago, IL, US

Salary Range: $70,000.00 To $80,000.00 Annually

About BlueBin: BlueBin is a leading provider of inventory management solutions designed to optimize healthcare supply chain processes. We are committed to delivering innovative, efficient, and reliable services to our clients. Our team works collaboratively to ensure the highest levels of customer satisfaction and operational efficiency.

Website: www.bluebin.com

Job Summary:

As a Program Manager at BlueBin, you will step into a role that emphasizes leadership, client management, and project oversight. This position is designed for an individual who can effectively lead and manage people, clients, and projects to ensure successful outcomes. You will be responsible for fostering a positive work environment, providing coaching and development to your team, and ensuring the highest quality standards in all project deliverables. Upon engagement conclusion, the Program Manager is expected to relocate to the next available site. Join BlueBin as a Program Manager to lead projects to success, foster team growth, and contribute to the continuous improvement of our innovative solutions.

Key Responsibilities:

The primary job responsibilities and accountabilities listed below represent work performed by this position and are not all- inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related, or a logical extension of the position.

Program Build and Installation:

• Workspace and System Management: Maintain an organized workspace and understand the BlueBin system comprehensively.
• Rack Assembly and Installation: Accurately assemble and install racks and hardware according to SOPs.
• Labeling and Inventory Management: Ensure accurate labeling and efficient bin fitting for inventory.
• System Implementation and Support: Assist with system installations and provide post-installation support and training.
• Gemba Walks and Improvement: Conduct Gemba walks to observe, gather feedback, and improve processes.
• Engineering Space Layout: Create accurate room layouts and develop space optimization plans.
• Quality Control: Perform final quality checks on racks to minimize errors.

Project Management:

• Milestones and Deliverables: Complete all milestones and deliverables within the specified PMT, meeting or exceeding project objectives.
• Communication and Resource Management: Maintain open communication with stakeholders and manage resources and risks effectively.
• Hardware Inventory and Budget: Oversee hardware inventory and budget, ensuring accurate orders and adherence to allocated funds.
• Issue Resolution: Proactively identify and resolve potential issues professionally and efficiently.
• Task Delegation and Training: Delegate tasks based on team members' skills, provide necessary support, and conduct effective training sessions.
• Client Meetings: Lead weekly client meetings, report on project progress, and ensure stakeholder engagement and satisfaction.
• Lean 6S Implementation: Assess, improve, and standardize processes to optimize efficiency and effectiveness.

People Management:

• Team Dynamics and Conflict Resolution: Manage team dynamics effectively, resolve conflicts, and foster a positive work environment.
• Professional Decorum: Adhere to company policies and communicate professionally.
• Coaching and Development: Provide constructive feedback, empower team members, and foster a culture of continuous learning.
• Performance Tracking: Conduct regular one-on-one meetings, utilize performance assessments, and track development through goal tracking tools.
• Team Huddles: Lead team huddles effectively, ensuring active participation, clear communication, and collaborative problem-solving.

Qualifications:

• Bachelor's degree in a relevant field (Healthcare Administration, Supply Chain Management, Business, etc.)
• 2-5 years of experience of project management, preferably experience in the healthcare supply chain setting.
• Strong leadership skills with the ability to manage, coach, and develop team members.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools such as Monday.com as well as BlueQ.
• Understanding of Lean 6S principles and their application.
• Ability to manage budgets and inventory effectively.
• Strong problem-solving and decision-making capabilities.

Physical Requirements:

• Able to stand and sit for extended periods of time, crouch, push/pull, and lift up to 35lbs
• Comfortable working in a healthcare environment.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• Flexibility to work non-peak hours for Go-Live Implementation, as needed.
• Willingness to relocate to other BlueBin engagements.

This is a condensed list of benefits. Eligibility may vary. Benefits are subject to change.

• Benefits package: Medical/Dental/Vision, Retirement, PTO, Paid Holidays, Mentorship Network, Professional Development (Continued Ed.) Program, Monthly Employee Activities
• Upon relocation, monetary relocation support will be provided.
• Opportunities for professional development, growth, and promotion.