Program Manager

HACE; Chicago (IL); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Program Manager to enhance its national network through effective program management and partnership development. This role is crucial for empowering Latino professionals and involves overseeing program coordination, participant recruitment, and stakeholder engagement. The ideal candidate will possess strong project management skills and a passion for diversity and inclusion. This remote position offers the opportunity to make a significant impact while collaborating with dedicated teams and community partners. Join a mission-driven organization committed to fostering inclusive workplaces and advancing Latino talent across the nation.

Benefits

403B

Dental insurance

Health insurance

Paid time off

Vision insurance

Public Service Loan forgiveness

Tuition Reimbursement

12 paid holidays

Qualifications

• 3+ years of experience in program management and workshop facilitation.
• Bilingual in Spanish and English strongly preferred.
• Exceptional communication and project management skills.

Responsibilities

• Oversee and manage assigned programming and program leads.
• Lead marketing efforts for participant recruitment and stakeholder engagement.
• Collect and analyze feedback to improve program effectiveness.

Skills

Program management

Workshop facilitation

Customer relationship management

Community programs development

Bilingual in Spanish and English

Communication skills

Project management

Interpersonal skills

Education

Bachelor’s Degree in education or related field

Tools

Microsoft Office

Monday.com

Mighty Network

Zoom

HubSpot

Canva

Job description

Benefits:

• 403B
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

THE ORGANIZATION

HACE is a national non‐profit organization dedicated to the advancement of Latino professionals. Since 1982, HACE has served as a resource for Latinos in the workplace and a source of expertise and insight for employers in attracting, retaining, and developing Latino talent. HACE champions Latino professionals and their advancement in the workplace in partnership with employers and educational institutions. We serve Latino professionals and students throughout the U.S. Visit www.HACEonline.org for more information.

POSITION HIGHLIGHTS

The Program Manager will grow and strengthen HACE’s national network through program management, partnership development, participant recruitment, and managing the day-to-day aspects of assigned programs. The Program Manager will report to HACE’s Director of Leadership Programs.

KEY RESPONSIBILITIES

Program Development and Management

• Oversee and manage assigned programming including the work of program leads, facilitators, coaches, volunteers, and speakers.
• Lead and track all program coordination (ex. venue and speaker identification, speaker prep, communication, and outreach to program participants), program events (kick-off, sessions, and graduation receptions) and program implementation (in-person, virtual, and hybrid).
• Support program content development and agenda setting to ensure programming objectives are met, to create maximum impact and value for participants.
• Collect and analyze qualitative and quantitative feedback from participants to identify successes and lessons learned.
• Facilitate cohort-based learning experiences by being a Program Lead (as assigned by the Director of Leadership Programs).
• Serve as Program alumni and alumni boards liaison to HACE and HACE partners.

Marketing & Stakeholder Engagement

• Lead and collaborate with the marketing department in the recruitment of individual participants in each city, identifying opportunities, and effectively engaging alumni in the process.
• Work with the marketing team in building press, blogger/influencer relationships and make HACE a leading brand and thought leader in leadership & diversity spaces.
• Serve as a thought leader in the leadership and diversity spaces, supporting the partnership and marketing teams as needed.
• Work with corporate partners to ensure engagement and smooth delivery of programs via conference calls, meetings, events, and ongoing communication.
• Research and attend relevant events/conferences to strengthen the Program brand.
• Collaborate with HACE staff, Board of Directors, and HACE Auxiliary Boards in planning fundraising events and informational seminars.
• Deliver effective presentations for HACE’s networks (as assigned by the Director of Leadership Programs).
• Complete other duties as assigned by the Director of Leadership Programs.

QUALIFICATIONS

• Bachelor’s Degree in education, organizational leadership, leadership, management studies or related field.
• 3+ years of experience in program management, workshop facilitation, and workforce development.
• Bilingual in Spanish and English strongly preferred.
• Exceptional ability in developing and managing customer relationships and community programs, with strong project management and execution skills.
• Passionate about empowering the Latino community, and creating more inclusive, diverse organizations.
• Proven ability in handling multiple tasks in a fast-paced environment, comfortable with minimal direction, entrepreneurial, proactive spirit.
• Demonstrated ability to seek perspectives from, contribute to, and work collaboratively with colleagues from other areas of responsibility such as business development, programs, marketing, and organizational strategy.
• Demonstrated experience working closely with senior leadership, with effective communication and presentation skills.
• Excellent verbal, written, and interpersonal communication skills.
• Exceptional customer relationship skills, with strong program management and execution skills.
• Familiarity with Microsoft Office, Monday.com, Mighty Network, Zoom, HubSpot and specific social media platforms.
• Familiarity with design tools such as Canva.
• Position is remote but may require domestic travel, 15-25%, flexibility to attend early morning, evening and weekend events.
• Agency Benefits: Medical, Dental, Vision, 403(b) retirement, PTO, Sick Time, 12 paid holidays, Public Service Loan forgiveness, and Tuition Reimbursement.

Reports to: HACE’s Director of Leadership Programs

HACE is an equal opportunity employer committed to building high‐performing teams that mirror the communities we serve.

This is a remote position.