Program Manager

Pansophic Learning; Charlotte (NC); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

10 paid holidays annually

Paid Time Off

Job summary

Pansophic Learning is seeking a qualified Program Manager to support backend operations for the Learning Solutions Team in Charlotte, NC. The role involves managing SIS/LMS for enrollment and staff trainings, interfacing with Product & Technology, and maintaining Google assets and documentation.

You will coordinate licensure deadlines, invoicing, PTO calendars, and collaborate with peers on school launches, preservice and PD trainings, and data requests. Background check required.

Qualifications

• General knowledge of how K-12 schools are organized and operate
• 3+ years of relevant experience
• Ability to work well under pressure and meet deadlines
• Ability to handle confidential information
• Strong organizational skills and attention to detail
• High quality written and verbal communication skills
• Proficiency with Microsoft Office 365 apps and Google Workspace
• Experience with Smartsheets, Forms, and Dashboards (preferred)
• Experience with learning management systems like Canvas (preferred)
• Experience with student information systems like PowerSchool (preferred)
• Experience with data analysis and systems like PowerBI (preferred)
• Successful completion of a background check

Responsibilities

• Manages and maintains the team’s Student Information System and Learning Management Systems for enrollment, staff trainings, and organizational structure
• Acts as a primary point of contact between the Learning Solutions Team and Product & Technology for resource access and information sharing
• Manages and maintains Google assets, including Google Sites
• Creates and maintains informational documents as needed
• Manages licensure and background check expiration dates and deadlines
• Manages invoicing and billing oversight for monthly services
• Manages the PTO calendar for LST staff and coordinates coverage
• Collaborates with other Program Managers on school launch, preservice and professional development trainings, and data requests
• Acts as first tier support for teachers for access to resources or assignments and routes requests appropriately

Skills

Organizational skills

Communication skills

Attention to detail

Ability to work under pressure

Verbal communication

Written communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Google Drive

Google Docs

Google Sheets

Google Slides

Google Sites

Smartsheets

Forms

Dashboards

Canvas

PowerSchool

PowerBI

Job description

Pansophic Learning is seeking a qualifiedProgram Manager dedicated to support the backend operations of the Learning Solutions Team.

As a Learning Solutions Team Program Manager, you will be supporting the operations for the Learning Services and AMP Training departments in the following areas:

• Manages and maintains the team’s Student Information System and Learning Management Systems for the purposes of teacher and student enrollment, and staff trainings, as well as overall organizational structure
• Acts as a primary point of contact between the Learning Solutions Team and Product & Technology for the purposes of requesting access to resources and the general sharing of information
• Manages and maintains Google assets, including google sites, for the Team
• Creates and maintains informational documents as needed
• Manages, maintains, and communicates the staff licensure and background check expiration dates and deadlines
• Manages invoicing and billing oversight for monthly services
• Manages the PTO calendar for LST staff and works with the sub coordinator to ensure adequate coverage
• Actively collaborates with other Program Managers and team members regarding school launch, Preservice and Professional Development trainings, and data requests
• Acts as first tier support for teachers when they have questions related to access to resources or assignments by accurately assessing their need and routing the request appropriately

About You

• General knowledge of how K-12 schools are organized and operate
• 3+ years of relevant experience
• Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently
• Understanding and ability to manage confidential information
• A love for organization and details
• High quality written and verbal communication skills
• Computer proficiency
• Experience with Microsoft Outlook, Word, Excel, PowerPoint, and Teams
• Proficiency with Google apps such as Drive, Docs, Sheets and Slides
• Experience with Smartsheets, Forms, and Dashboards (preferred)
• Experience with learning management systems like Canvas (preferred)
• Experience with student information systems like PowerSchool (preferred)
• Experience with data analysis and systems like PowerBI (preferred)
• Successful completion of a background check

Compensation and Benefits

The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

The annual starting salary for this position is between $60,000 – $65,000annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This is a bonus eligible position.

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually.

Paid Time Off: Paid Time Off to cover sick, vacation, and personal absences.

We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels. Our goal is to provide you with maximum choice in finding a plan that meets you and your family’s needs. Employees can choose from co-pay or High Deductible Health Plans.

EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Pansophic Learning’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.