Program Manager

Ignite Digital Federal Services; Charleston (SC); On-site; USD 117,000 - 143,000; Full time

Benefits offered by this job

Competitive pay and benefits

Education stipends

Referral bonuses

Community engagement opportunities

Supportive work environment

Job summary

Ignite Digital Federal Services is seeking a Program Manager in Charleston, SC to support federal government client engagement. Candidates should possess significant expertise in AI and automation, strong team management, and a history of workflow analysis.

The ideal applicant will have 10+ years of relevant experience, a bachelor's degree in a relevant field, and advanced skills in Microsoft Office products. This position offers competitive pay and benefits with a strong emphasis on community engagement.

Qualifications

• 10+ years of relevant Department of Defense (DoD) work experience.
• Strong writing skills for detailed analytical reports and executive summaries.
• Active DoD Secret clearance is required.

Responsibilities

• Oversee and manage cost, schedule, and performance.
• Analyze current government workflow/processes and identify improvements.
• Conduct process improvement assessments and present findings.

Skills

Workflow/process analysis

Team management

Technical expertise in AI and automation

Advanced Microsoft Office

Education

Bachelor's degree in Business, Statistics, Mathematics, or Management Information Systems

Job description

Program Manager – Federal Government – Charleston, SC

We are looking for a Program Manager to support client engagement within the federal government. The ideal candidate is a self‑starter with AI and automation technical expertise and strong team management skills. This position supports the Navy’s ability to recruit, onboard, and retain top talent through alignment of workflows to AI and automation technical capabilities.

Scope of Responsibilities

• Work directly with the government project manager to oversee and manage cost, schedule and performance.
• Analyze current government workflow/processes, identify bottlenecks, and develop an implementation plan with the technical team to deliver improvements to the client.
• Perform management, technical, or business case analyses.
• Track program/project status and schedules.
• Apply government‑instituted processes for documentation, change control management and data management.
• Collect, complete, organize, and interpret contractual data relating to projects and programs.
• Monitor obligations and expenditures against phased baseline budgets.
• Support clients by managing project budgets/costs, schedules, performances, briefing slides, and risks.
• Conduct process improvement assessments and present findings in a professional and compelling manner.
• Apply analytic techniques in support of the evaluation of program/project objectives.
• Take ideas from whiteboards to briefs, and be proactive with ideas on leadership presentations and discussions.

Required Qualifications

• 10+ years of relevant DoW work experience.
• Bachelor's degree in Business, Statistics, Mathematics, or Management Information Systems (relevant work experience may be substituted for degree requirement).
• Advanced in Microsoft Office products (Outlook, Access, Word, Excel, PowerPoint).
• Strong writing skills including the ability to synthesize information into clear, concise messages for detailed analytical reports and executive summaries.
• Excellent oral and written communication skills.
• Demonstrated experience in workflow/process analysis and improvement implementation.
• Active DoD Secret clearance.

Desired Qualifications

• Project Management Professional (PMP).
• Experience leading a technical team and implementing a process improvement plan.
• Experience applying data management, data analysis, and data visualization.

Salary

$130k+ to align with education and experience.

Security Clearance

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Perks of Working at Ignite Digital

• Competitive pay and benefits, including PTO.
• Education stipends and referral bonuses.
• Compelling work with the U.S. federal government.
• Strong emphasis on volunteer and community engagement.
• Opportunity to shape the future of our industry.
• Supportive colleagues and management who invest in your growth.

Equal Opportunity Employer / Veterans / Disabled

Equal Opportunity Employer / Veterans / Disabled.

For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters.

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