Program Manager

Office of Shared Administration (WV); Charleston (WV); On-site; USD 65,000 - 90,000; Full time

Job summary

Office of Shared Administration (WV) is seeking a Program Manager for the ClearPath unit to oversee statewide child welfare operations, provide expert policy guidance, and ensure quality assurance across the program.

The role includes supervising ClearPath Child Welfare Consultants, coordinating staffing, reviewing cases, and authorizing closures, with emphasis on safety, compliance, and stakeholder education. A WV Social Work license is preferred.

Qualifications

• Bachelor's degree from an accredited college or university.

Responsibilities

• Provide consultation and policy interpretation to staff within the ClearPath unit, as well as internal and community stakeholders.
• Research, analyze, and apply federal and state legislation, policies, and procedures to ensure implementation and compliance.
• Review case documentation, risk and safety assessments, and ensure alignment with WV Code and BSS policy before recommending case closure, when necessary.
• Identify practice trends through consultation and contribute to system improvement initiatives.
• Serve as a subject matter expert on child safety and risk assessment.
• Participate in case reviews, quality assurance activities, and professional development opportunities.
• Manage and oversee issues of staff selection, development of staff and disciplinary action. Plan and ensure appropriate training of consultants within the ClearPath program, as well as child welfare staff on issues relating to and impacting the ClearPath framework.

Education

Bachelor's degree

Job description

Program Manager- ClearPath

Under general direction, the Program Manager in the Office of Field Support, ClearPath Unit, performs complex administrative and professional work at the advanced level in managing the statewide ClearPath program. Responsibilities include program expertise, planning, policy development, coordination, quality assurance, and administration of the unit. This position will provide direct supervision and oversight of ClearPath Child Welfare Consultants, to include management of all personnel activities, scheduling coverage assignments, monitoring work, reviewing cases and approving assessments involving safe children. Will be responsible for critical decision making as it relates to the acceptance of cases into the ClearPath unit and documentation of CPS assessments by the ClearPath Child Welfare Consultants, as well as authorizing closure of cases.

Applicants must possess a valid WV driver’s license and reliable transportation. Travel may be required. Successful completion of a background check is required for employment. Preference may be given to candidates with a Master's Degree in Social Work; demonstrated experience and expertise in child welfare, especially CPS; proficiency in the WV People's Access to Health (PATH) system and WV Comprehensive Child Welfare Information System (CCWIS); knowledge and proficiency with Google Platform; and, excellent written and verbal communication, as well as public speaking to educate stakeholders about ClearPath practices.

Please note: Applicants hired into this classification must have a current WV Social Work license from the West Virginia Board of Social Work Examiners.

Posting Number: BSS27CICP003

County(ies) of work: Statewide

Position Number(s): 0511P06171

Examples of Duties and Responsibilities Box:

• Provide consultation and policy interpretation to staff within the ClearPath unit, as well as internal and community stakeholders.
• Research, analyze, and apply federal and state legislation, policies, and procedures to ensure implementation and compliance.
• Review case documentation, risk and safety assessments, and ensure alignment with WV Code and BSS policy before recommending case closure, when necessary.
• Identify practice trends through consultation and contribute to system improvement initiatives.
• Serve as a subject matter expert on child safety and risk assessment.
• Participate in case reviews, quality assurance activities, and professional development opportunities.
• Manage and oversee issues of staff selection, development of staff and disciplinary action. Plan and ensure appropriate training of consultants within the ClearPath program, as well as child welfare staff on issues relating to and impacting the ClearPath framework.

Education:

Bachelor's degree from an accredited college or university.

Experience:

Five (5) years of full-time or equivalent part-time paid experience in the program area or related field.

Internal Applicants Only:

Three (3) years within the same Department as the position being filled may substitute for the required experience.

Substitution Information:

Additional education and related experience may substitute based on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.