Program Manager

HCA Healthcare; Brentwood (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with match

Tuition assistance

Life insurance

Job summary

HCA TriStar Division is hiring a Program Manager to oversee day‑to‑day operations of Hospitalist and Emergency Medicine programs across Southern Hills, StoneCrest, Parkridge, and Parkridge East in the Nashville area. You will drive revenue flow, credentialing, HR and payroll for clinicians while coordinating with multiple departments.

You will manage onboarding, CAQH updates, and staff privileges, ensuring timely completion and strong communication with Medical Staff Office.

Qualifications

• Two or more years of healthcare experience preferred.
• Experience in physician practice management and support service operations is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).

Responsibilities

• Oversees onboarding, credentialing, and enrollment processes for clinicians.
• Communicates progress and status to staff and Medical Staff Office personnel.
• Develops documentation methods for onboarding processes.
• Coordinates HR onboarding items (drug screening, background checks).
• Orders supplies and materials.
• Maintains CAQH updates for program clinicians.
• Manages clinician change information and payroll data.
• Coordinates liability coverage with Health Care Indemnity, Inc.
• Oversees payroll processing for clinicians and time reporting.
• Collaborates with Service Center departments to resolve items across Enrollment, HR, Accounting, AP, and Billing.

Skills

Healthcare experience

Project management

Microsoft Office

Education

Bachelor's degree in Health or Business Admin

Tools

MS Office Suite

Job description

• Location: 2000 Health Park Drive, Brentwood, TN
• Candidate must live in the Nashville area!
• This is an individual contributor role that focuses on managing our Emergency and Hospital Medicine programs for Southern Hills, StoneCrest, Parkridge, & Parkridge East.

Do you want to join an organization that invests in you as a(an) Program Manager? At HCA TriStar Division, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Program Manager will have responsibility of the day-to-day operational performance of the Hospitalist and Emergency Medicine programs for the assigned division, as it relates to: revenue flow, clinician credentialing/enrollment, HR, and payroll for clinicians in the programs

What you will do in this role:

• Oversees and supports the clinician onboarding process, credentialing and enrollment process; ensuring completion is done in a timely manner.
• Oversees and supports effective communication with clinicians and Medical Staff Office personnel on a regular basis about progress and status staff privileges for individual programs.
• Manages the development of documentation methods utilized in the onboarding process.
• Coordinates the receipt, processing and completion of all items required for the HR onboarding process (drug screening, background checks).
• Orders lab coats, supplies, business cards, etc.
• Oversees and supports the completion and updating of CAQH (Council for Affordable Quality Healthcare) for all program clinicians.
• Receives and processes information about proposed clinician change(s) from management, regional directors and facility medical directors.
• Oversees and supports coordination with Health Care Indemnity, Inc., to ensure coverage of professional and general liability for clinicians.
• Manages the payroll process for clinicians ensuring all time is properly reported and schedule changes are accurately documented and completed in a timely fashion.
• Coordinates with all Service Center departments on a regular basis to resolve outstanding items from each of the following areas: Clinician Enrollment, Human Resources, Accounting, Accounts Payable, and Billing Collection Team, including chart deficiency escalations.

What you should have for this role:

• Bachelor’s degree in Health or Business Administration or related field preferred.
• Two or more years of healthcare experience.
• Experience in the following areas is preferred: physician practice management, support service operations; project management experience is preferred.
• Working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Benefits

HCA TriStar Division, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Physician Services Group

Physician Services Group is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Program Manager opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.