Program Manager

Talent Groups; Boston (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Talent Groups in Boston is seeking a Program Manager to oversee the Master of Bioethics program administration, curriculum delivery, admissions, and student engagement.

You will partner with the Director and faculty to improve operations, coordinate staff and TA activities, manage admissions processes, and develop policies. This role emphasizes strategic planning, data reporting, and ensuring a high‑quality educational experience for students.

Responsibilities

• Manages the delivery of the MBE curriculum, including course schedules, academic calendars, instructional activities, and course materials.
• Builds and maintains Canvas course sites and applies best practices in adult learning, instructional design, and educational technology.
• Reviews course evaluations and partners with faculty to identify and implement improvements.
• Provides guidance and training to faculty and teaching assistants on course delivery, technology, and student engagement.
• Oversees and manages the full recruitment and admissions lifecycle, including recruitment strategy, prospective student engagement, information sessions, application management, admissions committee coordination, applicant evaluation, admissions decisions and communications, and admitted student enrollment and onboarding.
• Establishes and maintains admissions processes, timelines, procedures, records, and documentation to support an efficient, consistent, and high-quality admissions experience.
• Serves as a primary advising resource for students and faculty throughout the student lifecycle.
• Advises on program requirements, academic progress, registration and enrollment, leaves of absence, cross-registration, advisor selection, policies, and student resources.
• Acts as a liaison among students, faculty, Program Directors, the Center of Bioethics, the Registrar, and other offices.
• Monitors progress toward degree requirements and coordinates graduation activities.
• Develops and implements student engagement and community-building initiatives and plans program events and activities.
• Oversees the recruitment, hiring, onboarding, training and management of teaching assistants and curriculum assistants with academic oversight by the Program Director and Associate Director.
• Oversees the recruitment, hiring, onboarding, training and management of LHT employees and temporary staff.
• Establishes expectations and workflows, monitors performance and deliverables, reviews and approves reported time, and ensures adherence to policies.
• Coordinates faculty and instructional staff payments and processes contracts, honoraria, guest speaker payments, and other program expenses.
• Maintains program records and data related to grades, admissions, enrollment, students, alumni, and faculty and coordinates required reporting.
• Develops reports and analyzes program metrics to identify trends, evaluate effectiveness, and inform strategic planning and continuous improvement.
• Supports alumni engagement and career outcome tracking.
• Collaborates with program and departmental leadership on policy development, program growth, student services, and special initiatives.
• Identifies and implements process improvements and ensures program operations comply with policies and applicable requirements.

Tools

Canvas

Job description

The Program Manager (PM) reports to the Director of the Master’s Program and oversees the administration and delivery of the Master of Bioethics. Working closely with the Director, Program Directors, faculty, and other stakeholders, the PM manages day-to-day program operations and contributes to strategic planning and continuous program improvement. The PM partners with leadership to develop and implement program-specific policies, guidelines, procedures, and operational standards; interprets policies within the program context; and identifies opportunities to strengthen operations, student engagement, and the overall educational experience.

• Course Management/Curriculum Delivery and Oversight: Manages the delivery of the MBE curriculum, including course schedules, academic calendars, instructional activities, and course materials.
• Builds and maintains Canvas course sites and applies best practices in adult learning, instructional design, and educational technology.
• Reviews course evaluations and partners with faculty to identify and implement improvements.
• Provides guidance and training to faculty and teaching assistants on course delivery, technology, and student engagement.
• Recruitment and Admissions: Oversees and manages the full recruitment and admissions lifecycle, including recruitment strategy, prospective student engagement, information sessions, application management, admissions committee coordination, applicant evaluation, admissions decisions and communications, and admitted student enrollment and onboarding.
• Establishes and maintains admissions processes, timelines, procedures, records, and documentation to support an efficient, consistent, and high-quality admissions experience.
• Student Advising and Engagement: Serves as a primary advising resource for students and faculty throughout the student lifecycle.
• Advises on program requirements, academic progress, registration and enrollment, leaves of absence, cross-registration, advisor selection, policies, and student resources. Acts as a liaison among students, faculty, Program Directors, the Center of Bioethics, the Registrar, and other offices.
• Monitors progress toward degree requirements and coordinates graduation activities.
• Develops and implements student engagement and community-building initiatives and plans program events and activities.
• Management of Teaching Assistants and Temporary Staff: Oversees the recruitment, hiring, onboarding, training, and management of teaching assistants and curriculum assistants with academic oversight by the Program Director and Associate Director.
• Oversees the recruitment, hiring, onboarding, training and management of, LHT employees and temporary staff.
• Establishes expectations and workflows, monitors performance and deliverables, reviews and approves reported time, and ensures adherence to policies.
• Financial Management and Faculty Payments: Coordinates faculty and instructional staff payments and processes contracts, honoraria, guest speaker payments, and other program expenses.
• Maintains accurate payment records and ensures transactions are processed in accordance with policies and procedures.
• Reporting and Special Projects: Maintains program records and data related to grades, admissions, enrollment, students, alumni, and faculty and coordinates required reporting.
• Develops reports and analyzes program metrics to identify trends, evaluate effectiveness, and inform strategic planning and continuous improvement.
• Supports alumni engagement and career outcome tracking.
• Collaborates with program and departmental leadership on policy development, program growth, student services, and special initiatives.
• Identifies and implements process improvements and ensures program operations comply with policies and applicable requirements.