Program Manager

Spectrum Community Services; Benton Harbor (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Spectrum Community Services is seeking a facilitator to train Direct Support Staff in supporting people with disabilities according to individual Person Centered Plans. The role includes leadership over the team, ensuring safe operations and adherence to program standards in a residential setting.

You will identify improvement opportunities, drive quality, and promote culturally competent, recovery-focused practices as part of a collaborative care approach.

Qualifications

• Demonstrated ability to communicate in a positive and supportive manner and to work effectively with staff, consumers and all stakeholders.
• Three references deemed acceptable to Spectrum.
• Life experiences with diverse racial, ethnic and cultural backgrounds, including experience with behavioral health issues, is preferred.
• Must support a trauma informed culture of safety to aid consumers in their recovery process.

Responsibilities

• Teaches Direct Support Staff how to support people with disabilities, following Person Centered Plans.
• Provides leadership to the team and directs staff to ensure smooth home operations and safety.
• Identifies opportunities for improvement and helps implement changes to raise program quality.

Skills

Communication

Teamwork

Multitasking

Trauma-informed care

Education

High School diploma or GED

Job description

EXPLORE YOUR PASSION

Our mission is to empower, strenthen, and enhance indivduals.

GENERAL STATEMENT OF DUTIES

Teaches Direct Support Staff how to support people with disabilities, both by example and as outlined in each individual’s Person Centered Plan. Creates positive and supportive teamwork atmosphere within the home, where all members contribute and are valued. Provides leadership to the team and to individual staff, providing support and direction to staff. Manages and promotes the smooth operation of the home, including maintenance, safe environment, budget, staff-related issues and vehicle-related issues. Identifies opportunities for improvement and actively participates in their implementation. Meets or exceeds program quality standards and identifies and acts on areas for improvement. Supports culturally competent recovery-based practices and person centered planning as a shared decision making process.

QUALIFICATIONS

• Minimum of one (1) year previous experience working with consumers identified in the admission policy and program statement.
• Minimum of 18 years of age.
• A High School diploma or GED.
• Demonstrated ability to communicate in a positive and supportive manner and to work effectively with staff, consumers and all stakeholders.
• Demonstrated experience in tracking details and managing multiple tasks and priorities.
• Completion of the personnel hiring requirements specified in the Conditional Job Offer at the time of hire.
• Three references deemed acceptable to Spectrum.
• Life experiences with diverse racial, ethnic and cultural backgrounds, including experience with behavioral health issues, is preferred.
• Must support a trauma informed culture of safety to aid consumers in their recovery process.