Program Management Lead

R1 RCM Holdco Inc.; Michigan; Hybrid; USD 82,000 - 137,000; Full time

Benefits offered by this job

Annual bonus plan

Benefits package

Career growth

Job summary

R1 RCM Inc. is seeking a Program Management Lead to steer multiple enterprise programs across cross-functional teams, ensuring alignment, on-track delivery, and proactive risk management.

You will report to the PMO leader and help coordinate data acquisitions, onboarding, and corporate initiatives in a dynamic, AI-driven environment. You will lead collaboration with US and India teammates, maintain rigorous program tracking, and communicate with senior leaders.

Qualifications

• Experienced program/ project manager who can lead independently.
• Maintains tracking across many moving work streams.
• Strong tracking, reporting, and risk-management discipline.
• Excellent communication with customers and senior stakeholders.

Responsibilities

• Lead and align multiple cross-functional work streams across programs, keeping them coordinated and on track
• Own tracking, reporting, and proactive risk management across your programs
• Communicate clearly and consistently with customers and senior leaders
• Partner across Central Delivery, Customer Onboarding, Customer Partner, Product, and HR teams
• Support enterprise initiatives including data acquisitions, new customer onboardings, and corporate programs
• Coordinate with onshore (US) and offshore (India) teammates
• Anticipate roadblocks and solve problems collaboratively
• Contribute to R1's AI initiatives and tooling

Skills

Independent leadership

Cross-functional collaboration

Stakeholder communication

Ambiguity tolerance

Ownership

Problem solving

Tools

Microsoft Project

Microsoft Office

Salesforce / Mission Control

Job description

Program Management Lead

As a Program Management Lead, you will lead some of R1's most visible and diverse enterprise programs. You'll manage across multiple cross-functional work streams at once keeping them aligned, on track, and moving forward rather than owning a single project from end to end. This is an enterprise-support PMO role where no two days look the same, spanning large-scale data acquisitions, new customer onboardings, and corporate initiatives. Reporting directly to the PMO leader, you'll bring order to complexity and build the relationships that keep programs on track.

What you'll do

• Lead and align multiple cross-functional work streams across programs, keeping them coordinated and on track
• Own tracking, reporting, and proactive risk management across your programs
• Communicate clearly and consistently with customers and senior leaders
• Partner across Central Delivery, Customer Onboarding (COI), Customer Partner, Product, and HR teams
• Support enterprise initiatives including data acquisitions, new customer onboardings, and corporate programs
• Coordinate closely with onshore (US) and offshore (India) teammates
• Anticipate roadblocks and solve problems collaboratively instead of just flagging them
• Contribute to R1's push to enable new AI-driven tools and processes

What we're looking for

• An experienced program/project manager who can lead independently
• A track record of managing across many moving work streams simultaneously
• Strong tracking, reporting, and risk-management discipline
• Excellent communication with customers and senior stakeholders
• A solutioning mindset - you rally people to fix problems, not just log them
• Comfort operating amid ambiguity with a high degree of ownership
• A confident, consultative presence with senior leaders
• Proficiency with Microsoft Project and Microsoft Office
• Experience with Mission Control (Salesforce) is a plus, not a requirement

This role might be right for you if…

• You thrive on diverse, fast-changing work rather than repetitive routines
• You're energized by building relationships across teams and keeping many threads aligned
• You're comfortable taking initiative and learning quickly from what doesn't work
• You're comfortable sharing your ideas and perspective, not just waiting for direction
• You want to help shape programs at the center of R1's AI ambitions

Your first 30 and 90 days

By 30 days: You'll get up to speed on our PMO model and processes, meet your team and key stakeholders, complete training on our tools, and begin integrating into team meetings.

By 90 days: You'll be leading a small program on your own, with support available, and know which resources to engage to keep your work moving.

Success is measured by your ability to run a program end to end and communicate effectively with customers and leaders.

Working arrangement

Core hours align to Central Time, with flexibility to match customer hours. Travel is light - roughly once or twice a quarter. For this US-based position, the base pay range is $50,640.00 - $137,481.25 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00%.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity.

The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.

Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.