Program Lead - Operational Excellence (Global Workplace Services)

KLA; Ann Arbor (MI); On-site; USD 102,000 - 174,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Tuition reimbursement

Job summary

KLA in Ann Arbor, MI seeks an experienced Process Improvement leader for Global Workplace Services. You will identify and implement standardized processes across facilities, governance, and data, partnering with Finance, Procurement and Engineering to drive efficiency and control.

In this role you will design new workflows, monitor impact with KPIs, lead cross-functional teams, and mentor others on process excellence. A Lean Six Sigma background and strong communication are required.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• 8+ years leading process-improvement programs in large global orgs.
• Lean Six Sigma or similar certification.
• Excellent communication and cross-functional leadership.
• Ability to manage cross-functional projects and programs.

Responsibilities

• Identify and implement process improvements within GWS.
• Drive design and rollout of new business processes.
• Collaborate with Facilities Projects, Governance & Control, and Finance.
• Establish KPIs and dashboards to monitor performance.
• Lead cross-functional project teams and manage change.

Skills

Analytical thinking

Problem-solving

Cross-functional collaboration

Change management

Education

Bachelor's degree in business, engineering, or related field

Tools

Power BI

SharePoint

Project Management software

Dashboards

MS Office Suite

Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.

Job Description/Preferred Qualifications

• Identify and implement process improvements within the GWS organization, with a critical focus on global standardization for Processes, Documentation and Data
• Support key internal partners (Facilities Projects/Governance & Control) Integrated Facilities Management (IFM) & Space Control + working with wider business groups (Finance, Procurement & Engineering organizations).
• Drive the design and implementation of new business processes with organizational context and priorities in mind.
• Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
• Work closely with operational leaders and key internal partners to identify opportunities for process enhancements.
• Provide training and guidance to teams on new processes and how to identify improvement opportunities.
• Develop and implement further operational excellence improvement programs.
• Lead cross-functional project teams to drive process improvements.
• Establish and support key performance metrics and dashboards for monitoring operational performance.
• Assist in facilitating change management by leading and supporting operational and global initiatives within GWS.
• Support internal GWS process development (with focus on standardization, compliance, regulations, and operational & business standards (including ISO and equivalent).

Preferred Skills

• Proven "real world" experiences.
• Multi year familiarity within High-Tech industries.
• Awareness of relevant industry-specific regulations and standards.
• Strong analytical & problem-solving skills

Beneficial Experience

• ISO process and auditing
• Statistical analysis skills
• Technical focus (Semiconductor or Pharmaceutical is preferable) - clean room experience is an advantage.
• Software packages including Power BI, Project Management software, SharePoint, Dashboards & MS office suite

Minimum Qualifications

• A bachelor's degree in business, engineering, or a related field of work.
• Minimum eight (8) years experience developing, implementing and leading process improvement programs with large global organizations.
• Certification in Lean Six Sigma or other relevant methodologies.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional projects.
• Excellent project management skills.
• Strong organizational and personal time management.
• Ability to work independently and as part of a team

Base Pay Range: $102,200.00 - $173,700.00 Annually

Primary Location: USA-MI-Ann Arbor-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed re