Program Lead - Operational Excellence (Global Workplace Services)

KLA-Belgium; Ann Arbor (MI); On-site; USD 102,000 - 174,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Career development opportunities

Wellness benefits

Job summary

KLA, a global leader in electronics for semiconductor manufacturing, seeks a Senior Process Improvement Manager in USA-MI-Ann Arbor to drive standardization and efficiency within GWS. You will lead cross-functional teams to implement new processes and monitor performance with KPIs and dashboards.

Your role emphasizes process design, training, and collaboration with operations and finance to sustain continuous improvement across the organization.

Qualifications

• Bachelor's degree in business, engineering, or a related field.
• Minimum eight (8) years experience developing, implementing and leading process improvement programs in large global organizations.
• Certification in Lean Six Sigma or other relevant methodologies.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional projects.

Responsibilities

• Identify and implement process improvements within GWS with focus on global standardization.
• Drive design and implementation of new business processes with organizational priorities in mind.
• Lead cross-functional project teams to drive process improvements.
• Establish and support KPIs and dashboards for monitoring performance.

Skills

Communication

Interpersonal skills

Leadership

Project management

Time management

Independent work

Teamwork

Education

Bachelor's degree in business, engineering, or related field

Lean Six Sigma certification

Tools

Power BI

Project Management software

SharePoint

Dashboards

MS Office Suite

Job description

Company Overview

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.

Job Description/Preferred Qualifications

Identify and implement process improvements within the GWS organization, with a critical focus on global standardization for Processes, Documentation and Data Support key internal partners (Facilities Projects/Governance & Control) Integrated Facilities Management (IFM) & Space Control + working with wider business groups (Finance, Procurement & Engineering organizations). Drive the design and implementation of new business processes with organizational context and priorities in mind. Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed. Work closely with operational leaders and key internal partners to identify opportunities for process enhancements. Provide training and guidance to teams on new processes and how to identify improvement opportunities. Develop and implement further operational excellence improvement programs. Lead cross-functional project teams to drive process improvements. Establish and support key performance metrics and dashboards for monitoring operational performance. Assist in facilitating change management by leading and supporting operational and global initiatives within GWS. Support internal GWS process development (with focus on standardization, compliance, regulations, and operational & business standards (including ISO and equivalent).

Preferred Skills

• Proven “real world” experiences.
• Multi year familiarity within High-Tech industries.
• Awareness of relevant industry-specific regulations and standards.
• Strong analytical & problem-solving skills.

Beneficial Experience

• ISO process and auditing
• Statistical analysis skills
• Technical focus (Semiconductor or Pharmaceutical is preferable) – clean room experience is an advantage.
• Software packages including Power BI, Project Management software, SharePoint, Dashboards & MS office suite

Minimum Qualifications

• A bachelor's degree in business, engineering, or a related field of work.
• Minimum eight (8) years experience developing, implementing and leading process improvement programs with large global organizations.
• Certification in Lean Six Sigma or other relevant methodologies.
• Excellent communication and interpersonal skills.
• Ability to lead and manage cross-functional projects.
• Excellent project management skills.
• Strong organizational and personal time management.
• Ability to work independently and as part of a team

Base Pay Range

Base Pay Range: $102,200.00 - $173,700.00 Annually

Primary Location

Primary Location: USA-MI-Ann Arbor-KLA

Benefits

• medical
• dental
• vision
• life
• other voluntary benefits
• performance incentive programs
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

Equal Opportunity Employer

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.

KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [e-mail] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Now hiring curious minds who want to learn even more. Explore KLA at www.kla.com/careers

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] or at [phone] to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.