Program Intern, Process Automation

Pilotcompany; Knoxville (TN); On-site; USD 23,000 - 39,000; Full time

Job summary

Pilot Company in Knoxville, TN invites applications for a Process Automation Intern position for Summer 2027. This in-person role offers hands-on experience in business process automation and bot development under an experienced team’s mentorship.

You will gain exposure to Blue Prism and related automation technologies, helping design, develop, and implement automation solutions that create value across the organization. This program emphasizes growth and practical, real-world impact.

Qualifications

• Pursuing an undergraduate or master's degree in IT, BPM, analytics, CIS, or related field.
• Proficiency in Excel is essential; experience with automation tools is a plus.
• Strong communication, teamwork, and user-focused mindset.

Responsibilities

• Develop business process diagrams: analyze and document processes, create maps identifying automation opportunities.
• Build automation solutions: assist in developing bots using Blue Prism and other tools under guidance.
• Support automation initiatives to streamline processes and improve efficiency for business partners.
• Learn from mentors and gain hands-on experience designing and implementing automation.

Skills

Excel

Automation technologies

Data analysis tools

Education

Undergraduate or Master's degree in IT/related field

Tools

Blue Prism

Process mapping tools

Job description

Are you an ambitious student looking to apply your technical and problem-solving skills in a dynamic corporate environment? Pilot Company is seeking a Process Automation Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands-on experience in business process automation, making a meaningful impact by supporting automation initiatives that directly improve the experience of our business partners while being mentored by our experienced team members.

In this role, you will be an integral part of our Process Automation team. Your key responsibility will be to support the development of bots automation solutions that enhance operational efficiency and improve business processes. You'll gain exposure to leading automation technologies, including Blue Prism, while helping design, develop, and implement bots automation solutions that create value across the organization. This internship is not only an opportunity to learn the practical application of process automation but also a chance to grow within a supportive team dedicated to innovation, continuous improvement, and developing its people.

What You'll Do

• Develop business process diagrams: Learn how to analyze and document business processes, creating process maps that identify opportunities for automation.
• Build automation solutions: Assist in developing automation bots using Blue Prism software and other automation technologies under the guidance of experienced team members.
• Support business transformation: Contribute to automation initiatives that positively impact business partners by streamlining processes and improving operational effectiveness.
• Learn from the best: Receive hands-on mentorship and real-world experience working alongside professionals who design and implement automation solutions across the organization.

What We're Looking For

• Education: Currently pursuing an undergraduate or master's degree in Information Technology, Business Process Management, Business Analytics, Computer Information Systems, or a related field.
• Technical Skills: Proficiency in Excel is essential. Experience with Blue Prism, process mapping tools, automation technologies, data analysis tools, or related software is a plus, though training will be provided as needed.
• Soft Skills: Strong communication skills, empathy, and an appreciation for the user experience. We're looking for someone who enjoys collaborating with others, solving problems, and understanding how technology can improve business processes.
• Qualities: A high level of interest in process automation, continuous improvement, and emerging technologies. We value individuals who are driven, reliable, authentic, and welcoming, with a strong desire to learn and contribute to a collaborative environment.

Why Pilot Company?

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to deliver innovative solutions, reliable in its commitment to quality, authentic in its interactions, and welcoming to new ideas and perspectives.

This is a full-time, in-person internship running from June 7 - August 13, 2027. You'll be working alongside our team in our Knoxville headquarters, where you'll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.