Program Intern, Cloud Operations

Pilotcompany; Knoxville (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Pilot Company seeks a Cloud Operations Intern in Knoxville, TN for summer 2027. You will support cloud migrations, maintain AWS infrastructure, and develop automation with Python and Terraform.

You’ll work across teams to onboard applications and implement guardrails while gaining hands-on enterprise-scale experience. Ideal candidates are undergraduates in CS/IT, with Python experience and exposure to Terraform, Git, AWS, and Linux.

Qualifications

• Pursuing an undergraduate degree in Computer Science, Information Technology, or a related technical field.
• Python is required; exposure to Terraform, Git, AWS, and Linux is highly preferred.
• Strong communication and collaboration skills with ability to work with cross-functional teams.
• Passion for technology and cloud computing; eager to learn and contribute to a team.

Responsibilities

• Assist with migrating applications and infrastructure from on-premises data centers into AWS.
• Support and maintain Pilot's AWS environment and hosted applications.
• Write and maintain code for infrastructure automation using Python and Terraform.
• Monitor ServiceNow tickets, troubleshoot issues, and participate in break-fix activities.
• Collaborate with application teams across Energy, Retail, and Supply Chain to onboard apps to the cloud.

Skills

Python

AWS

Terraform

Git

Linux

Education

Undergraduate degree in CS/IT or related field

Tools

Terraform

Git

AWS

Linux

Job description

Are you an ambitious technology student looking to apply your skills in a dynamic, enterprise-scale environment? Pilot Company is seeking a Cloud Operations Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain hands-on experience supporting cloud infrastructure and application migration efforts while working alongside experienced professionals who are dedicated to developing the next generation of technology talent.

What You'll Do

• Support cloud migration initiatives: Assist with migrating applications and infrastructure from on-premises data centers into AWS, helping ensure smooth and successful transitions
• Maintain cloud platforms: Contribute to the ongoing support, monitoring, and maintenance of Pilot's AWS environment and the applications hosted within it
• Develop and automate solutions: Write and maintain code using Python and Terraform to support infrastructure automation, platform enhancements, and operational efficiencies.
• Provide operational support: Monitor ServiceNow tickets, troubleshoot issues, participate in break-fix activities, and help resolve cloud-related incidents
• Collaborate across teams: Partner with application teams across the organization, including Energy, Retail, and Supply Chain, to help onboard applications to the cloud and implement platform guardrails and best practices

What We're Looking For

• Education: Currently pursuing an undergraduate degree in Computer Science, Information Technology, or a related technical field. Rising seniors are preferred
• Technical Skills: Experience with Python is required. Exposure to Terraform, Git repositories, AWS cloud technologies, and Linux operating systems is highly preferred
• Soft Skills: Strong communication and collaboration skills with the ability to build relationships across multiple teams. We're looking for someone who is energetic, adaptable, and comfortable working in a fast-paced environment
• Qualities: A passion for technology and cloud computing, a desire to learn, and an eagerness to contribute to a collaborative team environment. We value individuals who are driven, reliable, authentic, welcoming, and bring enthusiasm and initiative to everything they do

Why Pilot Company?

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to deliver scalable cloud solutions, reliable in maintaining critical infrastructure, authentic in its interactions, and welcoming to new ideas and perspectives.

This is a full-time, in-person internship running from June 7 - August 13, 2027. You'll be working alongside our team in Knoxville, TN, where you'll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.