Program Intern, People Technology

Pilot Flying J; Knoxville (TN); On-site; USD 20,000 - 27,000; Full time

Job summary

Pilot Company in Knoxville, TN, is seeking a technology-minded intern to join our People Technology team for the summer of 2027. You will help improve tools and systems that support our team members while being mentored by experienced People Technology professionals.

In this role, you will support the ongoing optimization of Workday and HR technologies by gathering feedback, analyzing system usage, and identifying opportunities for improvement.

Qualifications

• Pursuing an undergraduate degree in Information Systems, Computer Science, Data Science or related field.
• Proficiency in Excel and Microsoft Office; familiarity with Workday is a plus.
• Strong communication and collaboration across functions.
• Interest in technology and improving the employee experience.

Responsibilities

• Support Workday and other HR tech optimization and adoption efforts.
• Gather user feedback and analyze system usage.
• Collaborate with business partners, HR, and IT to improve employee systems.
• Provide data-informed recommendations to improve data quality and governance.

Skills

Excel

Strong communication

Problem solving

Team collaboration

Education

Undergraduate degree in Information Systems, Computer Science, Data Science, Business Technology, MIS

Tools

Visio

Workday

HCM systems

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Are you a technology-minded student who enjoys solving business challenges and improving team member experience? Pilot Company is seeking a People Technology Intern to join our team in Knoxville, Tennessee, for the summer of 2027. This is a unique opportunity to gain valuable experience working at the intersection of technology, human resources, and business operations. You'll make a meaningful impact by helping improve the tools and systems that support our team members while being mentored by experienced People Technology professionals.

In this role, you will be an integral part of our People Technology team. Your key responsibility will be to support the ongoing optimization and adoption of Workday and other HR technologies by gathering feedback, analyzing system usage, and identifying opportunities for improvement. You will work closely with business partners and technical teams to help ensure our people systems deliver a seamless employee experience from hire to retire.

What You’ll Do

• Support People Technology initiatives: Help evaluate and improve the systems and technologies that support team members across the organization, including Workday and other HR platforms.
• Gather and analyze user feedback: Partner with business functions and field teams to identify pain points, assess user adoption, and understand how employees interact with people technologies.
• Drive data-informed recommendations: Analyze system usage, processes, and feedback to identify opportunities for enhancements, improved governance, and stronger data quality.
• Collaborate across teams: Work closely with business partners, HR functions, and IT teams to support technology solutions that improve the overall employee experience.

Qualifications

What We’re Looking For

• Education: Currently pursuing an undergraduate degree in Information Systems, Computer Science, Data Science, Business Technology, Management Information Systems, or a related field.
• Technical Skills: Proficiency in Excel and the Microsoft Office Suite is essential. Familiarity with system integrations or process mapping is highly valued. Experience with Visio, HCM systems, or Workday is a plus.
• Soft Skills: Strong communication skills with the ability to explain technical concepts to non-technical audiences. Demonstrated problem-solving abilities, curiosity, and the ability to collaborate effectively across multiple functions and teams.
• Qualities: A passion for technology and improving the employee experience. We value individuals who are driven, reliable, authentic, and welcoming.

Additional Information

Why Pilot Company?

Our culture is built on four core virtues: Driven, Reliable, Authentic, and Welcoming. As an intern, you will see these values in action every day. You'll be part of a team that is driven to improve technology experiences, reliable in supporting critical business systems, authentic in its partnerships across the organization, and welcoming to new ideas and perspectives.

This is a full-time, in-person internship running from June 7 – August 13, 2027. You’ll be working alongside our team in our Knoxville headquarters, where you’ll have the opportunity to build meaningful relationships and experience the full scope of life at Pilot Company.